Wendi Jerrett

Wendi Jerrett brings over two decades of comprehensive experience in diverse healthcare settings, and she currently leverages her expertise as a Digital Health Coach at Ontario Health. In her current role, Wendi is dedicated to enhancing patient care in Primary Care by empowering physicians and their staff with the effective use of Electronic Medical Records (EMRs) and digital health tools. Her work involves providing tailored coaching, hands-on training, and ongoing support to ensure seamless EMR adoption, migration, and optimal utilization. Wendi’s expertise extends to implementing innovative digital solutions such as Online Appointment Booking, eReferral systems, and Ocean, which streamline workflows and improve patient access. She designs custom training materials and follow-up resources to reinforce learning and foster confidence among healthcare teams, ensuring sustainable integration of new technologies.

Wendi’s role also encompasses designing and executing process improvement initiatives that enhance operational efficiency within primary care practices. Her skills in adult learning, employee relations, and performance management enable her to foster a collaborative environment where healthcare providers can adapt to evolving digital landscapes. She is adept at managing time effectively, coordinating multiple projects, and delivering targeted job coaching that aligns with organizational goals. Wendi’s commitment to continuous improvement and her deep understanding of healthcare workflows make her a vital resource for primary care teams seeking to optimize their use of digital health tools, ultimately contributing to better patient outcomes and more efficient healthcare delivery across Southwestern Ontario.