Wayne Buchanan
Associate Director of Client Solutions at AnswerNet | Kansas City, Missouri, United States
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Associate Director of Client Solutions at AnswerNet in November 2023 to Present
Director Of Operations - Residential Retention at Charter Communications in January 2022 to March 2023
Sr. Project Manager, Mobile Customer Service at Charter Communications in October 2019 to January 2022
Sr. Manager, Program Management at Charter Communications in October 2017 to October 2019
Manager, Customer Care Leads at Charter Communications in March 2017 to October 2017
Manager, Customer Care at Charter Communications in January 2016 to March 2017
Supervisor, Regional Bridge at Charter Communications in June 2014 to January 2016
Supervisor, Escalations Helpdesk at Charter Communications in March 2013 to June 2014
Supervisor, Customer Care at Charter Communications in April 2010 to March 2013
Supervisor, Technical Support at Charter Communications in February 2008 to March 2010
Lead, Technical Support at Charter Communications in May 2007 to February 2008
Technical Support Representative at Charter Communications in July 2006 to February 2008
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Key Performance Indicators
Problem Solving
Team Management
Conflict Resolution
Service-Level Agreements (SLA)
Performance Reviews
Leadership Development
Team Building
Coaching & Mentoring
Operations Management
Collaborative Problem Solving
Broadband
Call Center
IP
VoIP
Telecommunications
Metro Ethernet
Ethernet
Troubleshooting
MPLS
Fiber Optics
Technical Support
Call Centers
Analysis
Routers
Telephony
T1
Avaya
Customer Service
Management
Customer Experience
Switches
Computer Network Operations
Wireless
Customer Satisfaction
Cabling
BMC Remedy
Cable Modems
PRI
DOCSIS
Cable Television
LAN-WAN
Optical Fiber
Avaya Technologies
Voice over IP (VoIP)
Contact Centers
Wireless Technologies
Internet Protocol (IP)
Avaya Products
Multiprotocol Label Switching (MPLS)
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Discover more about AnswerNetWhat is Wayne Buchanan email address?
Email Wayne Buchanan at [email protected]. This email is the most updated Wayne Buchanan's email found in 2026.
How to contact Wayne Buchanan?
To contact Wayne Buchanan send an email to [email protected].
What company does Wayne Buchanan work for?
Wayne Buchanan works for AnswerNet
What is Wayne Buchanan's role at AnswerNet?
Wayne Buchanan is Associate Director of Client Solutions
What is Wayne Buchanan's Phone Number?
Wayne Buchanan's phone (316) ***-*171
What industry does Wayne Buchanan work in?
Wayne Buchanan works in the Telecommunications industry.
Wayne Buchanan Email Addresses
Wayne Buchanan Phone Numbers
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