Walker Strelevitz

IT Support Technician at University of Connecticut Central Stores Surplus | Gales Ferry, Connecticut, United States

About Walker Strelevitz

Walker Strelevitz is an accomplished IT Support Technician at the University of Connecticut Central Stores Surplus, where he leverages his strong foundation in Applied Mathematics and Computer Science Engineering to deliver exceptional technical support and solutions. With a keen interest in IT support, Walker has honed his skills in desktop, laptop, and mobile phone hardware repair, ensuring that users experience minimal downtime. His expertise extends to workstation installations, where he meticulously sets up systems tailored to customer needs, enhancing productivity across various departments.

In his role, Walker is responsible for the secure disposal of sensitive data, utilizing DBAN (Darik's Boot and Nuke) to wipe hard disks clean before their repurposing or disposal. This critical task not only safeguards the university's data but also aligns with best practices in data security and environmental responsibility. Additionally, he is adept at troubleshooting and repairing both laser and inkjet printers, ensuring that printing capabilities remain uninterrupted for faculty and staff.

Walker’s commitment to general customer support reflects his dedication to fostering a positive user experience. His proficiency in hardware diagnostics and software installation allows him to efficiently address a wide range of technical issues, making him a reliable resource for the university community. With skills in management, Matlab, AutoCAD, JavaSE, and SketchUp, Walker is well-equipped to navigate complex IT environments and contribute to innovative projects. As he seeks to further his career in a fast-paced help desk position, Walker is eager to apply his technical acumen and problem-solving abilities to new challenges in the IT support landscape.

Walker Strelevitz Work