Von Baker
Strategic Client Success Specialist at Purchasing Power | Atlanta Metropolitan Area
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Von Baker is a dedicated Strategic Client Success Specialist at Purchasing Power, where she leverages her extensive expertise in customer service and technology to enhance client relationships and drive satisfaction. With a strong passion for making a difference in the tech industry, Von plays a pivotal role in ensuring that clients receive exceptional support and solutions tailored to their needs. Her deep understanding of internal processes enables her to effectively troubleshoot issues, collaborating seamlessly with cross-functional teams to deliver timely resolutions.
In her current role, Von is responsible for researching and responding to client inquiries with a sense of urgency that reflects her commitment to service excellence. She utilizes tools such as Zendesk for efficient ticket management and Microsoft Excel for data analysis, ensuring that client concerns are addressed promptly and accurately. Her proficiency in Microsoft Office Suite, including Access and Visual Basic, allows her to streamline workflows and enhance reporting capabilities, ultimately contributing to improved client outcomes.
Key projects that Von has been involved in include the optimization of client onboarding processes and the development of training materials for new team members, showcasing her initiative in fostering a culture of continuous improvement. By combining her technical skills with a customer-centric approach, Von Baker not only resolves issues but also anticipates client needs, positioning herself as a trusted advisor in the ever-evolving landscape of client success. Her commitment to excellence and her proactive mindset make her an invaluable asset to Purchasing Power and its clients.
Strategic Client Success Specialist at Purchasing Power in February 2024 to Present
Strategic Support Consultant at LinkedIn in February 2021 to November 2023
Email Support at Chick-fil-A Corporate Support Center in November 2020 to February 2022
Business customer service / Tech support at Verizon Business in March 2019 to November 2020
Customer Service Team Lead at American Express in January 2017 to February 2019
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Keller Graduate School of Management of DeVry University, Master's degree, July 2026
Fort Valley State University, Bachelor's degree, July 2026
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Problem Solving
Zendesk
Microsoft Outlook
Microsoft Excel
Microsoft Access
Visual Studio
Microsoft Office
Microsoft Word
Visual Basic
Microsoft PowerPoint
Troubleshooting
Leadership
Data Entry
Customer Service
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Discover more about Purchasing PowerWhat is Von Baker email address?
Email Von Baker at [email protected]. This email is the most updated Von Baker's email found in 2026.
How to contact Von Baker?
To contact Von Baker send an email to [email protected]. (updated on August 24, 2024)
What company does Von Baker work for?
Von Baker works for Purchasing Power
What is Von Baker's role at Purchasing Power?
Von Baker is Strategic Client Success Specialist
What is Von Baker's Phone Number?
Von Baker's phone (**) *** *** 691
What industry does Von Baker work in?
Von Baker works in the Information Technology & Services industry.
Von Baker Email Addresses
Von Baker Phone Numbers
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