Viraj Ashtekar
IT Manager at Parloa | Berlin, Berlin, Germany
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Viraj Ashtekar currently serves as the IT Manager at Parloa, a pioneering organization at the forefront of contact centre AI and Generative AI solutions. In this strategic role, Viraj is responsible for shaping and maintaining the company's robust IT infrastructure, ensuring seamless integration of cutting-edge technologies that drive operational excellence and enhance client experiences. His expertise spans cloud computing platforms such as Azure and AWS, where he manages scalable SaaS deployments and cloud security protocols to safeguard sensitive data. Viraj's proficiency in Identity and Access Management (IAM) tools like Okta and Azure Active Directory enables him to implement secure, streamlined authentication processes that support the organization’s dynamic workforce and client portals.
At Parloa, Viraj leads key projects focused on deploying enterprise-wide MDM solutions and Identity Provider (IDP) integrations, which optimize device management and user access controls across diverse platforms. His hands-on experience with network security, IT hardware support, and asset management ensures the stability and resilience of critical systems. Viraj also champions a culture of continuous learning and innovation, actively contributing to initiatives that promote cybersecurity awareness, IT best practices, and team collaboration. His skills in project management and tools like Jira Service Management facilitate efficient workflows and timely delivery of IT solutions.
Beyond technical expertise, Viraj emphasizes fostering a positive IT culture that balances security, efficiency, and fun—creating an environment where team members are motivated to learn and grow. His comprehensive understanding of the evolving tech landscape positions him as a vital asset in driving Parloa’s mission to revolutionize contact centre technology through AI-driven insights and automation.
IT Manager at Parloa in May 2024 to Present
Information Technology Operations Team Lead at Forto in January 2023 to January 2024
IT Operations Administrator at Forto in October 2021 to December 2022
Intern IT Operations at Forto in June 2021 to September 2021
Senior Technical Associate at Tech Mahindra in March 2017 to September 2019
Associate at EXL in March 2016 to August 2016
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IU International University of Applied Sciences, Master of Business Administration - MBA, November 2026
Brihan Maharashtra College Of Commerce, BCA
MIT School of Distance Education, PGDIT, November 2026
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Software as a Service (SaaS)
Jamf
Kandji MDM
Okta
Problem Solving
Cloud Computing
Ticketing Systems
Troubleshooting
Analytical Skills
Project Management
IT Service Management
Communication
Application Security
Information Security
Azure Active Directory
Offboarding
Onboarding
Workflow Management
Process Automation
Cloud Applications
Technology Integration
Information Technology
iOS
Workplace Culture
Identity and Access Management (IAM)
Windows
Mac
Jira
Google Workspace
IT Operations
Team Leadership
Testing
System Administration
Incident Management
Microsoft Exchange
Networking
ServiceNow
Windows System Administration
Microsoft Azure
Technical Support
Service Desk
IT Hardware Support
Office 365 Administration
ITIL Certified
Machine Learning Algorithms
Mobile Device Management
Asset Management
Customer Service
MacOs
Jira Service Management
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Discover more about ParloaWhat is Viraj Ashtekar email address?
Email Viraj Ashtekar at [email protected] and [email protected]. This email is the most updated Viraj Ashtekar's email found in 2026.
How to contact Viraj Ashtekar?
To contact Viraj Ashtekar send an email to [email protected] or [email protected]. (updated on March 07, 2025)
What company does Viraj Ashtekar work for?
Viraj Ashtekar works for Parloa
What is Viraj Ashtekar's role at Parloa?
Viraj Ashtekar is IT Manager
What is Viraj Ashtekar's Phone Number?
Viraj Ashtekar's phone (**) *** *** 148
What industry does Viraj Ashtekar work in?
Viraj Ashtekar works in the Information Technology & Services industry.
Viraj Ashtekar Email Addresses
Viraj Ashtekar Phone Numbers
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