Vijay Sukla

Q: What is Vijay Sukla email address?

Email Vijay Sukla at vijay123tata@gmail.com and vijay.sukla@airtel.in. This email is the most updated Vijay Sukla's email found in 2026.

Q: How to contact Vijay Sukla?

To contact Vijay Sukla send an email to vijay123tata@gmail.com or vijay.sukla@airtel.in. (updated on November 04, 2024)

Customer Service Manager at Bharti Airtel LTD | Delhi, India

About Vijay Sukla

Vijay Sukla is a seasoned Customer Service Manager at Bharti Airtel LTD, bringing over eight years of extensive experience in the telecommunications sector. In his current role, Vijay plays a pivotal part in supporting the Marketing, Sales, and Operations teams to achieve ambitious broadband objectives. His expertise in customer service operations is instrumental in ensuring that the company maintains high standards of quality and compliance in accordance with Standard Operating Procedures (SOPs).

One of Vijay's key responsibilities includes the daily tracking and monitoring of Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), which are critical for optimizing the utilization of resources, including manpower, materials, and technology management infrastructure (TMI). His commitment to excellence is reflected in his impressive track record of achieving 0% non-compliance in processes and audits, showcasing his meticulous attention to detail and adherence to regulatory standards.

Vijay is also adept at managing the Customer Complaints Index (CCI) and Customer Maintenance Index (CMI), ensuring that customer satisfaction remains a top priority. He leverages his skills in networking and service delivery to address customer concerns promptly and effectively, fostering a culture of continuous improvement. His proficiency in Fiber to the Home (FTTH) and Copper technologies further enhances his ability to deliver exceptional customer support in a rapidly evolving industry. Through his strategic approach and dedication to customer service management, Vijay Sukla continues to make significant contributions to Bharti Airtel’s mission of providing unparalleled connectivity and service excellence.

Vijay Sukla Work