Vicky Spiva

Vicky Spiva brings over three decades of comprehensive experience in the mortgage industry, demonstrating a deep understanding of every facet of loan processing and mortgage operations. Currently serving as a Loan Processor at Vitek Mortgage Group, Vicky plays a pivotal role in ensuring the smooth and efficient processing of FHA, VA, Conventional, and Bond loans through to closing. Her extensive industry knowledge allows her to navigate complex loan scenarios, meticulously review documentation, and coordinate with various stakeholders to meet strict contract deadlines while minimizing conditions.

Vicky’s expertise extends beyond processing; she has a proven track record in supervising and training mortgage professionals, fostering a collaborative team environment that emphasizes accuracy, compliance, and exceptional customer service. Her strong communication skills enable her to maintain effective contact with Escrow Officers, Realtors, and Borrowers, ensuring all parties are aligned and informed throughout the loan lifecycle. This proactive approach helps streamline the approval process, reduce delays, and enhance client satisfaction.

Her background in originations and investor commitments provides her with a comprehensive perspective on the secondary market, allowing her to anticipate potential issues and address them proactively. Vicky’s passion for working with people and her dedication to professional excellence make her a valuable asset to Vitek Mortgage Group. She continuously leverages her skills in customer service, sales, and management to support her team and clients, ensuring a seamless mortgage experience from application to closing.