Vicky Borkar

Q: What is Vicky Borkar email address?

Email Vicky Borkar at vicky.borkar@techmahindra.com. This email is the most updated Vicky Borkar's email found in 2026.

Q: How to contact Vicky Borkar?

To contact Vicky Borkar send an email to vicky.borkar@techmahindra.com. (updated on November 02, 2024)

Sr. Service Desk Analyst (SME) at Tech Mahindra | Chandrapur, Maharashtra, India

About Vicky Borkar

Vicky Borkar is a results-driven professional with over six years of experience in technical support and service desk operations, currently excelling as a Senior Service Desk Analyst (SME) at Tech Mahindra. In this pivotal role, Vicky not only manages and mentors a high-performing team of analysts but also ensures adherence to service level agreements (SLAs) to maintain operational excellence. With a deep understanding of customer experience, Vicky leverages expertise in advanced troubleshooting and problem resolution, effectively handling escalations that require a nuanced approach.

As a subject matter expert, Vicky is proficient in a variety of technical tools and platforms, including DHCP, Cisco Unified Communications Manager (CUCM), and Remedy. This technical acumen allows for efficient management of service desk operations, ensuring that complex issues are resolved swiftly and effectively. Vicky’s adeptness with Active Directory and Remote Desktop Protocol (RDP) further enhances the team's capability to provide seamless support to end-users.

Recognized for exceptional performance, Vicky has received the "Pat on the Back" award, a testament to the significant contributions made to the project and the positive impact on team morale. With a passion for continuous improvement and a commitment to fostering a collaborative team environment, Vicky is dedicated to driving operational excellence at Tech Mahindra. As the landscape of technical support evolves, Vicky remains at the forefront, eager to implement innovative solutions that enhance service delivery and customer satisfaction.

Vicky Borkar Work