Veronicka Long
Sr Health Care Specialist, CSR at Mckesson Specialty Pharmacy, Lp | Dallas, Texas, United States
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Veronicka Long currently serves as a Senior Health Care Specialist at CoverMyMeds, a division of McKesson, where she leverages her extensive background in customer service and healthcare to enhance patient experiences and streamline communication between healthcare providers and patients. With over five years of experience in customer service, Veronicka has honed her skills in navigating complex inquiries, particularly within the realms of oncology and cardiology. Her role involves managing both inbound and outbound calls, where she assists patients, healthcare provider offices, and cancer care teams with a variety of inquiries, including medication access and insurance billing.
Veronicka’s expertise in electronic medical records (EMR) and telecommunications systems, including VoIP technology, allows her to efficiently document and manage patient interactions, ensuring that all communications are logged accurately for follow-up and quality assurance. Her proficiency in handling insurance billing and denials is particularly crucial in today’s healthcare landscape, where navigating the complexities of coverage can be challenging for patients and providers alike.
In her current position, Veronicka is also involved in key projects aimed at improving the overall patient experience, such as developing training materials for new customer service representatives and collaborating with pharmacy teams to enhance medication management processes. Her commitment to high-level customer care, combined with her technical learning capabilities, positions her as a vital resource within the organization, dedicated to bridging the gap between patients and healthcare professionals. Veronicka's multifaceted skill set not only contributes to the operational success of CoverMyMeds but also ensures that patients receive the support they need during their healthcare journeys.
Sr Health Care Specialist, CSR at Mckesson Specialty Pharmacy, Lp in October 2021 to May 2025
Customer Service Representative at MAP Communications in February 2021 to August 2021
FTC Assoicate at Amazon in March 2020 to March 2021
Biller & Project Management at Replacement Auto Parts Inc in June 2019 to February 2020
Medical Biller at Arkansas Internal Medicine in February 2019 to June 2019
Office Associate- ULAM Campus at ARAMARK Higher Education in August 2018 to January 2019
Admissions Coordinator at NORTHERN LOUISIANA MEDICAL CENTER in June 2018 to December 2018
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University of Arkansas - Pulaski Technical College, Some College, October 2026
AAPC Coding Compliance coarse, ICD 9, October 1999 to October 2026
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Timelines
Attention to Detail
Software Systems
Durable Medical Equipment
Order Processing
Insurance Billing
Documentation
Accounting
Customer Service Representatives
Accounts Payable
Telecommunications Billing
Electronic Medical Record (EMR)
Voice over IP (VoIP)
Technical Learning
Online Support
Telecommunications Systems
Denials
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What is Veronicka Long email address?
Email Veronicka Long at [email protected]. This email is the most updated Veronicka Long's email found in 2026.
How to contact Veronicka Long?
To contact Veronicka Long send an email to [email protected]. (updated on September 26, 2024)
What company does Veronicka Long work for?
Veronicka Long works for Mckesson Specialty Pharmacy, Lp
What is Veronicka Long's role at Mckesson Specialty Pharmacy, Lp?
Veronicka Long is Sr Health Care Specialist, CSR
What is Veronicka Long's Phone Number?
Veronicka Long's phone (214) ***-*381
What industry does Veronicka Long work in?
Veronicka Long works in the Pharmaceuticals industry.
Veronicka Long Email Addresses
Veronicka Long Phone Numbers
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