Ute Klar

Ute Klar currently serves as the IT Lead Business Analyst at Johnson & Johnson Medical, where she plays a pivotal role in driving digital transformation initiatives across global sales and marketing functions. Her expertise in business process management and requirements engineering enables her to streamline complex CRM and SFE systems, ensuring they align seamlessly with strategic business objectives. Ute’s deep understanding of Salesforce.com, combined with her experience in international project management, allows her to lead cross-functional teams through the intricacies of Salesforce implementations, enhancements, and integrations within a Scaled Agile Framework (SAFe). Her proficiency in Agile methodologies facilitates rapid iteration and continuous improvement, ensuring that solutions are both user-centric and scalable.

In her current role, Ute is actively involved in defining BI requirements that support data-driven decision-making and enhance customer engagement through omnichannel strategies. She leverages her skills in business process design and Lean Six Sigma to optimize workflows, reduce inefficiencies, and improve overall user experience (UX). Her expertise extends to managing complex divestiture, acquisition, and consolidation projects, where she ensures smooth transitions and integration of IT systems across international markets. As an IT consultant for Sales & Marketing departments, Ute provides strategic guidance on ITIL best practices, requirements management, and stakeholder engagement, fostering alignment between business needs and technological solutions. Her comprehensive skill set and industry-specific knowledge make her a valuable asset in delivering innovative, efficient, and compliant IT solutions that support Johnson & Johnson’s global growth and operational excellence.