Uma Kedla Email & Phone Number

Uma Kedla

Service Delivery Manager at American Express | Phoenix, Arizona, United States

Uma Kedla Socials
About Uma Kedla

Uma Kedla is a dynamic Service Delivery Manager at American Express, bringing over a decade of rich experience in Software Development, Testing, and Project Management, particularly within the domain of Risk Management. Her extensive background has equipped her with a robust understanding of Change Management processes, enabling her to design and implement innovative Change and Test Management tools that significantly enhance operational efficiency. Uma's expertise in developing metrics to track change quality has been instrumental in driving business results and ensuring that projects align with organizational goals.

In her current role, Uma is at the forefront of managing application development automation strategies that bolster Continuous Integration (CI), Continuous Testing (CT), and DevOps capabilities. She is a certified SAFe Agilist, which underscores her commitment to agile methodologies and her ability to lead teams in a fast-paced environment. Her responsibilities encompass a wide range of activities, including performing rigorous testing and quality assurance, automating tool chains, and overseeing source code management. Uma's adeptness at release scheduling and implementation for transaction processing systems ensures that projects are delivered on time and meet the highest quality standards.

Her technical skills, including proficiency in Shell Scripting and MySQL, complement her strong foundation in Business Analysis and Requirements Gathering. By leveraging her comprehensive skill set, Uma Kedla continues to make significant contributions to American Express, driving innovation and fostering a culture of excellence in service delivery. Her passion for problem management and her strategic approach to change management position her as a key player in the organization’s ongoing success.

Uma Kedla Work
1 experience icon

Service Delivery Manager at American Express in October 2012 to Present

2 experience icon

Technical Project Manager at American Express in March 2017 to Present

3 experience icon

Senior Programmer Analyst at American Express in January 2007 to October 2012

Uma Kedla Education

North Dakota State University, Master's degree, September 1995 to September 2026

Bangalore University, Bangalore, Master's degree, September 1991 to September 1993

Uma Kedla Skills

Change Management

Software Project Management

Release Management

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About Uma Kedla's Current Company
Frequently Asked Questions about Uma Kedla

What is Uma Kedla email address?

Email Uma Kedla at [email protected] and [email protected]. This email is the most updated Uma Kedla's email found in 2026.

What is Uma Kedla phone number?

Uma Kedla phone number is 4802069371.

How to contact Uma Kedla?

To contact Uma Kedla send an email to [email protected] or [email protected]. If you want to call Uma Kedla try calling on 4802069371. (updated on September 02, 2024)

What company does Uma Kedla work for?

Uma Kedla works for American Express

What is Uma Kedla's role at American Express?

Uma Kedla is Service Delivery Manager

What industry does Uma Kedla work in?

Uma Kedla works in the Financial Services industry.

Uma Kedla Email Addresses

Email Uma Kedla at [email protected] and [email protected]. This email is the most updated Uma Kedla's email found in 2026.

Uma Kedla Phone Numbers

Uma Kedla phone number is 4802069371.
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