Uma Kedla
Service Delivery Manager at American Express | Phoenix, Arizona, United States
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Uma Kedla is a dynamic Service Delivery Manager at American Express, bringing over a decade of rich experience in Software Development, Testing, and Project Management, particularly within the domain of Risk Management. Her extensive background has equipped her with a robust understanding of Change Management processes, enabling her to design and implement innovative Change and Test Management tools that significantly enhance operational efficiency. Uma's expertise in developing metrics to track change quality has been instrumental in driving business results and ensuring that projects align with organizational goals.
In her current role, Uma is at the forefront of managing application development automation strategies that bolster Continuous Integration (CI), Continuous Testing (CT), and DevOps capabilities. She is a certified SAFe Agilist, which underscores her commitment to agile methodologies and her ability to lead teams in a fast-paced environment. Her responsibilities encompass a wide range of activities, including performing rigorous testing and quality assurance, automating tool chains, and overseeing source code management. Uma's adeptness at release scheduling and implementation for transaction processing systems ensures that projects are delivered on time and meet the highest quality standards.
Her technical skills, including proficiency in Shell Scripting and MySQL, complement her strong foundation in Business Analysis and Requirements Gathering. By leveraging her comprehensive skill set, Uma Kedla continues to make significant contributions to American Express, driving innovation and fostering a culture of excellence in service delivery. Her passion for problem management and her strategic approach to change management position her as a key player in the organization’s ongoing success.
Service Delivery Manager at American Express in October 2012 to Present
Technical Project Manager at American Express in March 2017 to Present
Senior Programmer Analyst at American Express in January 2007 to October 2012
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North Dakota State University, Master's degree, September 1995 to September 2026
Bangalore University, Bangalore, Master's degree, September 1991 to September 1993
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Change Management
Software Project Management
Release Management
Business Analysis
TPF
Data Analysis
Agile Methodologies
Requirements Gathering
Shell Scripting
Java
MySQL
HTML
Scrum
Agile Project Management
Continuous Integration
Continuous testing
DevOps
SAFE
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Discover more about American ExpressWhat is Uma Kedla email address?
Email Uma Kedla at [email protected] and [email protected]. This email is the most updated Uma Kedla's email found in 2026.
What is Uma Kedla phone number?
Uma Kedla phone number is 4802069371.
How to contact Uma Kedla?
To contact Uma Kedla send an email to [email protected] or [email protected]. If you want to call Uma Kedla try calling on 4802069371. (updated on September 02, 2024)
What company does Uma Kedla work for?
Uma Kedla works for American Express
What is Uma Kedla's role at American Express?
Uma Kedla is Service Delivery Manager
What industry does Uma Kedla work in?
Uma Kedla works in the Financial Services industry.
Uma Kedla Email Addresses
Uma Kedla Phone Numbers
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