Ulpia Stephens

Ulpia Stephens currently serves as a Rehabilitation Case Manager at The Cooperators Solve Insurance, where she leverages her extensive expertise in disability management and vocational rehabilitation to support clients navigating complex recovery journeys. In her role, Ulpia is responsible for coordinating comprehensive case management plans that facilitate timely and effective return-to-work strategies. She collaborates closely with claimants, healthcare providers, and employers to request medical information, arrange assessments, and develop tailored rehabilitation programs that align with each individual's unique needs and capabilities. Her proficiency in dispute resolution and healthcare policy ensures that claims are triaged efficiently, enabling her to assess rehabilitation potential accurately and optimize case outcomes.

Ulpia’s background in Kinesiology and her certification as a Disability Management Professional underpin her holistic approach to injury recovery and disability management. She is adept at managing multidisciplinary teams, facilitating communication between stakeholders, and implementing evidence-based treatment plans. Her expertise extends to vocational rehabilitation, where she helps clients identify suitable employment opportunities and overcome barriers to return to work. Additionally, her skills in AI productivity tools enhance her ability to streamline case workflows, ensuring timely interventions and improved client satisfaction.

At The Cooperators Solve Insurance, Ulpia’s key projects often involve developing innovative case management strategies that improve claim resolution times and promote sustainable recovery. Her commitment to continuous professional development and her strong communication skills make her a valuable asset in managing complex disability claims, ultimately helping clients regain independence and return to meaningful employment.