Tyler Berzley
Desktop Technician at Dewpoint | Grand Rapids Metropolitan Area
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Tyler Berzley is a dedicated Desktop Technician at Dewpoint, where he leverages his extensive background in IT to enhance the user experience and streamline operations. With a passion for technology and a commitment to continuous learning, Tyler is currently pursuing a degree in Cybersecurity from Western Governors University (WGU), which complements his eight years of hands-on experience in computer building and repair. His role at Dewpoint involves a diverse range of responsibilities, from installing phones, workstations, and peripheral devices to imaging machines using the Microsoft Deployment Toolkit.
Tyler's expertise extends to managing user accounts, groups, and machines within Active Directory, ensuring that organizational security protocols are upheld while providing seamless access to resources. He is adept at troubleshooting both Mac and Windows systems, demonstrating his versatility in addressing a variety of technical issues that arise in a dynamic work environment. His proficiency in network troubleshooting, including LAN and WAN configurations, further enhances his ability to resolve connectivity issues efficiently.
In addition to his technical skills, Tyler excels in customer service, drawing on his eight years of experience to communicate effectively with end users. He prioritizes using soft skills and minimizing technical jargon, ensuring that users feel supported and informed throughout the troubleshooting process. Tyler also manages the print server, optimizing print services for the organization. His commitment to professional development and his comprehensive skill set make him a valuable asset to Dewpoint, where he continues to contribute to a culture of innovation and excellence in IT support.
Desktop Technician at Dewpoint in May 2021 to Present
Information Technology Help Desk Technician at TEKsystems in April 2020 to April 2021
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Western Governors University, Bachelor's degree, August 2026
Grand Rapids Community College, August 2026
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Linux
Computer Hardware
Computer Literacy
Customer Service
First Aid
Analytical Skills
Troubleshooting
Computer Hardware Troubleshooting
Routing
Windows 7
Microsoft Office
Office 365
Switches
First Aid Training
Windows 8.1
Windows 10
Desktop Computers
Networking
Subnetting
Local Area Network (LAN)
Routing Protocols
Switching
Interpersonal Skills
Domain Name System (DNS)
Security Operations
Problem Solving
Communication
Customer Experience
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Discover more about DewpointWhat is Tyler Berzley email address?
Email Tyler Berzley at [email protected]. This email is the most updated Tyler Berzley's email found in 2026.
What is Tyler Berzley phone number?
Tyler Berzley phone number is 6163250985.
How to contact Tyler Berzley?
To contact Tyler Berzley send an email to [email protected]. If you want to call Tyler Berzley try calling on 6163250985. (updated on January 05, 2025)
What company does Tyler Berzley work for?
Tyler Berzley works for Dewpoint
What is Tyler Berzley's role at Dewpoint?
Tyler Berzley is Desktop Technician
What industry does Tyler Berzley work in?
Tyler Berzley works in the Information Technology & Services industry.
Tyler Berzley Email Addresses
Tyler Berzley Phone Numbers
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