Tyandra Davis
Customer Engagement Supervisor at Vizia Diagnostics | Atlanta Metropolitan Area
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Tyandra Davis serves as the Customer Engagement Supervisor at Vizia Diagnostics, where she plays a pivotal role in enhancing the customer experience within the healthcare sector. With a strong focus on building robust client relationships, Tyandra leads a high-performing team of six customer service professionals, ensuring they consistently deliver exceptional service while meeting performance targets. Her expertise lies in developing and executing customer-centric strategies that not only drive satisfaction and retention but also contribute to significant revenue growth.
In her current role, Tyandra oversees a range of critical initiatives, including customer feedback analysis and process improvement, which are essential for understanding and optimizing the customer journey. By employing advanced techniques in customer journey mapping, she identifies pain points and opportunities for enhancement, ensuring that Vizia Diagnostics remains at the forefront of customer engagement in the healthcare industry. Her ability to multitask and prioritize effectively allows her to streamline workflows, improve productivity, and enhance overall team performance.
Tyandra's leadership extends beyond customer service; she also supervises a team of administrative professionals who provide vital support to pathologists and pathology staff. Her strong decision-making skills and proficiency in Microsoft Office tools enable her to solve complex issues efficiently, fostering a collaborative environment that encourages innovation and excellence. With a proven track record in call center management and team building, Tyandra Davis is dedicated to driving continuous improvement and delivering outstanding customer experiences at Vizia Diagnostics.
Customer Engagement Supervisor at Vizia Diagnostics in September 2023 to Present
Release of Information Specialist at Vizia Diagnostics in July 2016 to September 2023
Release of Information Specialist at Boston Scientific in June 2021 to April 2023
Administrator - Laboratory Support at Boston Scientific in July 2017 to June 2021
Client Services - Pathology Support at Boston Scientific in July 2016 to July 2017
Coordinator Business/Government Customer Operations at Verizon Wireless in April 2014 to July 2016
Interim Supervisor at Verizon Wireless in May 2015 to July 2015
Transition Assistant at Verizon Wireless in February 2015 to May 2015
Senior Customer Service Representative at Verizon Wireless in November 2010 to April 2014
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Limestone University, Bachelor of Science - BS, October 2026
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Marketing
Healthcare Industry
Healthcare Compliance
Customer Relationship Management (CRM)
Contact Centers
Ability to work in a team structure
Ability to develop strong partnerships internally & externally
Excellent written & oral communication skills.
Ability to multitask, plan, organize and prioritize work
Strong decision making skills & ability to solve complex issues
Proficiency with Microsoft Office: Word, Excel, Power Point
Customer Experience
Leadership
Call Centers
Project Management
Time Management
Technical Support
Customer Satisfaction
Troubleshooting
Training
Account Management
Team Leadership
Management
Customer Retention
Customer Service
Sales
Mobile Devices
Microsoft Office
Team Building
Solution Selling
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Discover more about Vizia DiagnosticsWhat is Tyandra Davis email address?
Email Tyandra Davis at [email protected] and [email protected]. This email is the most updated Tyandra Davis's email found in 2026.
What is Tyandra Davis phone number?
Tyandra Davis phone number is +18034131172.
How to contact Tyandra Davis?
To contact Tyandra Davis send an email to [email protected] or [email protected]. If you want to call Tyandra Davis try calling on +18034131172. (updated on September 06, 2024)
What company does Tyandra Davis work for?
Tyandra Davis works for Vizia Diagnostics
What is Tyandra Davis's role at Vizia Diagnostics?
Tyandra Davis is Customer Engagement Supervisor
What industry does Tyandra Davis work in?
Tyandra Davis works in the Hospital & Health Care industry.
Tyandra Davis Email Addresses
Tyandra Davis Phone Numbers
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