Twila Dowell
Senior Analyst at BCForward @ Eli Lilly Corporate Center | Crawfordsville, Indiana, United States
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Twila Dowell is a seasoned Senior Analyst at BCForward, currently embedded within the Eli Lilly Corporate Center, where she plays a pivotal role in supporting over 10,000 users across various systems in the medical industry. With a robust background in information technology and services, Twila excels in leveraging her expertise to enhance operational efficiency and user experience. Her proficiency in BMC Remedy and ServiceNow allows her to effectively manage compliance and troubleshoot complex issues, ensuring that systems run smoothly and adhere to industry regulations.
In her current role, Twila is involved in key projects that focus on optimizing database management and improving training delivery for end-users. Her strong skills in report writing and software documentation enable her to create comprehensive guides and training materials that empower users to navigate systems confidently. This dedication to user education not only enhances productivity but also fosters a culture of compliance and safety within the organization, particularly in managing adverse events and regulatory requirements.
Twila’s analytical mindset, combined with her reasoning and deductive reasoning skills, allows her to identify trends and propose data-driven solutions that align with business development goals. Her commitment to continuous improvement and her ability to adapt to the ever-evolving landscape of the medical industry make her an invaluable asset to BCForward and Eli Lilly. As she continues to drive impactful projects and initiatives, Twila remains focused on leveraging technology to support healthcare professionals and improve patient outcomes.
Senior Analyst at BCForward @ Eli Lilly Corporate Center in August 2010 to Present
IT Consultant Assistant Intern at Purdue University in May 2009 to August 2010
IT Consultant Intern at IUPUI Living Lab in January 2009 to May 2010
Research Intern at IUPUI Muri Program in May 2009 to August 2009
Technical Support Specialist at Triangle Medical Solutions / FastEMC in November 2007 to September 2008
Data Analyst at Indiana Business Research Center in March 2007 to November 2007
IT Analyst Intern at Penguin Random House in May 2005 to August 2005
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Indiana University Indianapolis, Master’s Degree, July 2026
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Reasoning Skills
Problem Solving
Deductive Reasoning
Contractual Obligations
IT Service Management
Standard Operating Procedure (SOP)
Conflict Resolution
Technical Support
Windows Server
Servers
Troubleshooting
SharePoint
Databases
Operating Systems
Microsoft Exchange
Microsoft SQL Server
BMC Remedy
Customer Service
Microsoft Office
Compliance Management
FDA
Adverse Events
Vault
Veeva
Cyclone
SAS
Report Writing
Reporting & Analysis
Documentation
Software Documentation
Training
Training Delivery
SME
Service-now.com
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What is Twila Dowell email address?
Email Twila Dowell at [email protected] and [email protected]. This email is the most updated Twila Dowell's email found in 2026.
What is Twila Dowell phone number?
Twila Dowell phone number is 7653610976.
How to contact Twila Dowell?
To contact Twila Dowell send an email to [email protected] or [email protected]. If you want to call Twila Dowell try calling on 7653610976. (updated on August 26, 2024)
What company does Twila Dowell work for?
Twila Dowell works for BCForward @ Eli Lilly Corporate Center
What is Twila Dowell's role at BCForward @ Eli Lilly Corporate Center?
Twila Dowell is Senior Analyst
What industry does Twila Dowell work in?
Twila Dowell works in the Information Technology & Services industry.
Twila Dowell Email Addresses
Twila Dowell Phone Numbers
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