Trupti Halankar
Customer Success Manager - Customer Success Engineering at LogiNext | Mumbai, Maharashtra, India
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Trupti Halankar is a dynamic Customer Success Manager at LogiNext, where she leverages her extensive experience in software development and service management to drive exceptional outcomes for clients in the logistics sector. With over nine years of expertise, Trupti has honed her skills in onsite project coordination and multi-domain environments, particularly within the realms of insurance and logistics. Her role involves managing a dedicated team of over ten application support analysts, ensuring a robust 24/7 support model for a Java-based SaaS automation product that caters to a global clientele.
Under Trupti's leadership, the team has successfully enhanced customer satisfaction ratings by 10%, a testament to her strategic approach to problem management and process improvement. She has introduced critical process enhancements that streamline operations, optimize service delivery, and foster a culture of continuous improvement. Trupti's strong analytical skills and in-depth knowledge of JavaServer Pages (JSP) and J2EE enable her to conduct thorough requirements analysis and provide tailored solutions that meet the unique needs of each client.
Her exceptional communication and interpersonal skills allow her to build strong relationships with stakeholders at all levels, ensuring that client feedback is effectively integrated into product development and support strategies. Trupti's commitment to delivering results and her ability to navigate complex challenges make her an invaluable asset to LogiNext and its mission to revolutionize logistics through innovative technology solutions. As she continues to drive customer success, Trupti remains focused on leveraging her expertise to enhance service delivery and exceed client expectations in an ever-evolving industry landscape.
Customer Success Manager - Customer Success Engineering at LogiNext in July 2024 to Present
Senior Software Engineer - Customer Success Engineering at LogiNext in June 2021 to September 2024
Lead Delivery Engineer at Majesco in October 2017 to December 2020
Software Specialist at Majesco in December 2016 to September 2017
On Site Coordinator at Majesco in December 2015 to December 2016
Java Software Engineer at Mastek in June 2013 to June 2016
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Welingkar Institute of Management, PGDM in IT Management, October 2026
Rizvi Education Societys College of Arts Science and Commerce Rizvi Complex Off Carter Road Sherly Road Bandra West Mumbai 400 050, Bachelor of Science - IT
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Application Support
Root Cause Analysis
Scrum Master
Incident Investigation
Incident Reporting
Major Incident Management
Service Improvement
Written Communication
Service-Level Agreements (SLA)
Service Lifecycle Management
Insurance Claims
Scrum
Conflict Resolution
Product Delivery
Coaching
Problem Management
Process improvement
IT Service Management
Team Leadership
Cross-functional Coordination
Teamwork
Team Management
Core Java
ITIL
PL/SQL
Agile & Waterfall Methodologies
Incident Management
Change Management
Analytical Skills
Production Support
Software Project Management
Requirements Analysis
Software Development Life Cycle (SDLC)
Software Development
JavaServer Pages (JSP)
Struts
Java
SQL
JavaScript
Jira
Tortoise SVN
J2EE
Oracle 11g
Customer Support
J2EE Application Development
Jasper Reports
ITIL Implementation
ServiceNow
CSPO
In-depth Analysis
iReport
Group Insurance
Servlets
JSP
Dynatrace
Gitlab
Oracle Database
Oracle 12c
Microsoft Copilot
Microsoft OneNote
Note Taking
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Discover more about LogiNextWhat is Trupti Halankar email address?
Email Trupti Halankar at [email protected]. This email is the most updated Trupti Halankar's email found in 2026.
How to contact Trupti Halankar?
To contact Trupti Halankar send an email to [email protected]. (updated on November 09, 2024)
What company does Trupti Halankar work for?
Trupti Halankar works for LogiNext
What is Trupti Halankar's role at LogiNext?
Trupti Halankar is Customer Success Manager - Customer Success Engineering
What is Trupti Halankar's Phone Number?
Trupti Halankar's phone (**) *** *** 228
What industry does Trupti Halankar work in?
Trupti Halankar works in the Information Technology & Services industry.
Trupti Halankar Email Addresses
Trupti Halankar Phone Numbers
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