Troy Neessen
Datacenter Technician at Microsoft | Des Moines, Iowa, United States
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Troy Neessen is a seasoned IT professional currently serving as a Datacenter Technician at Microsoft, where he plays a pivotal role in ensuring the seamless operation of critical IT infrastructure for both large and small business solutions. With a strong foundation in Microsoft Windows Server management and a comprehensive understanding of various data backup solutions, Troy is adept at navigating the complexities of modern data centers. His responsibilities encompass monitoring and controlling daily ticket activity, managing customer calls, and ensuring adherence to service level agreements (SLAs). This requires a keen eye for detail and a proactive approach to resolving technical problems related to hardware, software, and connectivity.
Troy's expertise extends to the installation and upgrading of servers and network devices, where he employs his technical project management skills to ensure that implementations align with strategic organizational goals. His proficiency in disaster recovery planning and execution further enhances his ability to mitigate risks and maintain operational continuity. Troy is also well-versed in Agile methodologies, which he leverages to foster collaboration among cross-functional teams, ensuring that projects are delivered on time and within scope.
In addition to his technical capabilities, Troy excels in relationship and vendor management, facilitating effective communication between stakeholders and external partners. His creativity in problem-solving enables him to devise innovative solutions that address complex challenges, ultimately driving efficiency and enhancing service delivery. As he continues to grow within Microsoft, Troy is committed to leveraging his skills and experience to contribute to the organization's success while advancing his career in the dynamic field of IT.
Datacenter Technician at Microsoft in May 2017 to Present
Data Center Tech at Atos in August 2013 to May 2017
Data Center Tech at VMC in June 2013 to August 2013
Systems Analyst at Wells Fargo in January 2011 to December 2012
Operating Systems Analyst at Wells Fargo in May 1999 to January 2011
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Grundy Center High School
Marshalltown Community College
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Servers
Windows
Operating Systems
Visio
Requirements Gathering
Access
Active Directory
Agile Methodologies
Business Process Improvement
Business Analysis
C#
Customer Service
Disaster Recovery
Enterprise Software
Leadership
Management
Microsoft SQL Server
SDLC
SharePoint
Software Development Life Cycle (SDLC)
Software Documentation
SQL
Strategic Planning
Vendor Management
Windows Server
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Discover more about MicrosoftWhat is Troy Neessen email address?
Email Troy Neessen at [email protected], [email protected], [email protected], [email protected] and [email protected]. This email is the most updated Troy Neessen's email found in 2026.
What is Troy Neessen phone number?
Troy Neessen phone number is 5154808134.
How to contact Troy Neessen?
To contact Troy Neessen send an email to [email protected], [email protected], [email protected], [email protected] or [email protected]. If you want to call Troy Neessen try calling on 5154808134. (updated on August 27, 2024)
What company does Troy Neessen work for?
Troy Neessen works for Microsoft
What is Troy Neessen's role at Microsoft?
Troy Neessen is Datacenter Technician
What industry does Troy Neessen work in?
Troy Neessen works in the Computer Hardware industry.
Troy Neessen Email Addresses
Troy Neessen Phone Numbers
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