Troy Dorais

Q: What is Troy Dorais email address?

Email Troy Dorais at troy_dorais@uhc.com. This email is the most updated Troy Dorais's email found in 2026.

Q: How to contact Troy Dorais?

To contact Troy Dorais send an email to troy_dorais@uhc.com. (updated on August 25, 2024)

Customer Service Care Coordinator - Hawaii Telecom at UnitedHealth Group | Kihei, Hawaii, United States

About Troy Dorais

Troy Dorais serves as a Customer Service Care Coordinator at UnitedHealth Group, where he leverages over 15 years of experience in healthcare and sleep medicine to deliver exceptional support to members in Hawaii. In his current role, Troy is dedicated to providing compassionate customer service and effective issue resolution, ensuring that members receive the guidance they need to navigate their healthcare journeys. His responsibilities include direct phone-based interactions, where he addresses a wide range of inquiries and collaborates with both clinical and non-clinical staff to coordinate member navigation plans.

A key focus of Troy's work involves supporting members enrolled in Dual Special Needs Plans (DSNP), particularly those with complex healthcare needs. His expertise in respiratory therapy and sleep disorders allows him to effectively communicate with members and their families, helping them understand their benefits and access necessary resources. Troy's strong problem-solving skills and positive "can-do" attitude enable him to troubleshoot issues efficiently, ensuring that members feel valued and supported throughout their healthcare experience.

In addition to his customer service role, Troy's background in outside sales and sales management has equipped him with exceptional time and territory management skills, allowing him to prioritize tasks effectively and achieve results. His experience in public speaking further enhances his ability to engage with members and advocate for their needs. By combining his extensive knowledge of the healthcare industry with a commitment to world-class customer service, Troy Dorais is making a significant impact at UnitedHealth Group, fostering a supportive environment for members in Hawaii.

Troy Dorais Work