Trevor Ngandi

Trevor Ngandi currently serves as an Enterprise Operations Network Engineer at Airtel Kenya, where he plays a pivotal role in ensuring the robustness and efficiency of the company's IP networking and GSM infrastructure. His expertise spans a broad spectrum of network technologies, including VoIP, wireless solutions, fiber optics transmission, and software-driven networks, positioning him as a key contributor to Airtel’s mission of delivering reliable and high-quality connectivity services. Trevor’s responsibilities extend beyond routine support; he provides Level 2 enterprise support by swiftly addressing escalations from the NOC team, troubleshooting complex client network issues across the entire service lifecycle—from pre-implementation to post-deployment. His proactive approach involves analyzing network monitoring and management reports, performing rigorous tests, and scheduling network optimizations to enhance KPIs such as network availability, latency, and throughput.

In addition to his technical acumen, Trevor leverages skills in network programmability and automation frameworks, enabling him to implement scalable, software-driven solutions that improve network agility and operational efficiency. His deep understanding of Ethernet, fiber optic technology, and high-availability configurations ensures resilient network design and seamless service delivery. Trevor’s background in electrical automation and mechanical maintenance from East African Portland Cement PLC further enhances his problem-solving capabilities, allowing him to troubleshoot hardware and software issues with precision. His expertise in network design, Quality of Service (QoS), feedback control systems, and Cisco networking positions him as a vital asset in Airtel Kenya’s efforts to optimize network performance, reduce downtime, and support innovative enterprise solutions in a rapidly evolving telecommunications landscape.