Treena Hogan
Program Manager at Zayo Group | Aurora, Colorado, United States
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Treena Hogan currently serves as a Program Manager at Zayo Group, where she leverages her extensive expertise in project management and service delivery to enhance customer engagement and operational efficiency. In her role, Treena is pivotal in developing metrics that monitor Zayo's performance across various critical customer touchpoints. By analyzing these metrics, she identifies opportunities for service improvement and drives strategic initiatives that not only meet but often exceed customer expectations. Her focus on customer service and support ensures that Zayo maintains strong relationships with its clients, fostering loyalty and satisfaction in a competitive telecommunications landscape.
One of Treena's key projects involves the creation and maintenance of comprehensive reports and dashboards in Salesforce. These tools provide real-time insights into performance metrics, enabling her team to make data-driven decisions that enhance service delivery. Her proficiency in managed services, MPLS, and co-location services allows her to implement best practices that streamline operations and improve overall service quality. Additionally, Treena's background in training and vendor management equips her with the skills necessary to collaborate effectively with cross-functional teams and external partners, ensuring seamless project delivery.
With a strong foundation in networking and telecommunications, Treena is adept at navigating the complexities of the industry. Her commitment to continuous improvement and customer-centric strategies positions her as a valuable asset to Zayo Group, driving initiatives that not only enhance operational performance but also contribute to the company's long-term success in the market.
Program Manager at Zayo Group in September 2013 to Present
Client Services Manager at XO Communications in October 2009 to August 2013
Sales Trainer at tw telecom, inc. (formerly Time Warner Telecom) in March 2007 to December 2008
Implementation Manager at Verizon Business in October 2000 to July 2006
Program Manager at Qwest Communications in February 2000 to September 2000
Technical Project Manager at Qwest Communications in January 1999 to January 2000
Project Coordinator at MCI Communications in May 1993 to January 1999
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University of Colorado at Denver, BS, July 1993 to July 1999
The University of New Mexico, Prerequisite Courses, July 1990 to July 1992
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Negotiation
Technical Subject Matter
Strategy Execution
Business Reviews
Strategic Programs
Driving Results
Communication
Project Delivery
Problem Solving
Team Leadership
Process Improvement
Business Development
Computer Network Operations
Customer Experience
Leadership
Channel Partners
Internet Protocol Suite (TCP/IP)
Networking
Service Improvement
Client Relations
Vendor Management
Sales Operations
Project Management
Training
Service Delivery
Customer Service
Managed Services
Telecommunications
Solution Selling
VoIP
Salesforce.com
MPLS
Account Management
Sales Process
Customer Retention
Call Center
SaaS
Co-location
Channel
Call Centers
Program Management
Customer Satisfaction
Management
Strategic Partnerships
Interpersonal Communication
People Management
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Discover more about Zayo GroupWhat is Treena Hogan email address?
Email Treena Hogan at [email protected], [email protected], [email protected] and [email protected]. This email is the most updated Treena Hogan's email found in 2026.
What is Treena Hogan phone number?
Treena Hogan phone number is 3037665225.
How to contact Treena Hogan?
To contact Treena Hogan send an email to [email protected], [email protected], [email protected] or [email protected]. If you want to call Treena Hogan try calling on 3037665225. (updated on August 25, 2024)
What company does Treena Hogan work for?
Treena Hogan works for Zayo Group
What is Treena Hogan's role at Zayo Group?
Treena Hogan is Program Manager
What industry does Treena Hogan work in?
Treena Hogan works in the Telecommunications industry.
Treena Hogan Email Addresses
Treena Hogan Phone Numbers
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