Tracy Vass
IT Specialist at United States Department of Defense | United States
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Tracy Vass is a seasoned IT Specialist at the United States Department of Defense, bringing over 15 years of customer service-oriented IT support experience to her role. In her current position, Tracy is responsible for providing daily technical support to approximately 700 computer system users, ensuring that all personnel have the tools and resources they need to perform their duties effectively. Her expertise in network security and desktop support has been instrumental in maintaining the integrity and functionality of the department's IT infrastructure.
Tracy's role also involves managing the logistics of computer system requests, including submitting all MAC (move/add/change) requests for 382 computer systems. This meticulous attention to detail is crucial, as it directly impacts the efficiency of operations within the training command. With an average turnover of 30 personnel each month, Tracy adeptly handles multiple account requests, showcasing her ability to manage high-volume tasks while maintaining exemplary customer service.
A natural problem solver, Tracy excels at identifying root causes of technical issues, going beyond surface-level symptoms to implement effective solutions. Her clear and articulate communication style fosters strong relationships with users, ensuring that their concerns are addressed promptly and thoroughly. Additionally, Tracy is committed to continuous improvement, always seeking innovative ways to enhance outcomes and increase customer satisfaction. Her skills in server administration and training further solidify her role as a key contributor to the department's IT success, making her an invaluable asset to the United States Department of Defense.
IT Specialist at United States Department of Defense in September 2014 to Present
IT Specialist at Computer Science Corporation in January 2012 to September 2014
Information Assurance at HP Enterprise Services in June 2005 to January 2012
Customer Service Representative at Innovative Technology Services (ITS) Corporation in February 2004 to June 2005
IT Technician at Qualxserv in August 2003 to February 2004
Aviation Electronics Technician at US Navy in September 1983 to September 2003
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Columbia College, September 2026
Skagit Valley College, Associate's degree, September 1998 to September 2026
Auburn University, September 1977 to September 1979
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Exemplary Customer Service
Network Security
Experienced Trainer
Server Administration
Desktop Computers
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Discover more about United States Department of DefenseWhat is Tracy Vass email address?
Email Tracy Vass at [email protected], [email protected] and [email protected]. This email is the most updated Tracy Vass's email found in 2026.
How to contact Tracy Vass?
To contact Tracy Vass send an email to [email protected], [email protected] or [email protected]. (updated on September 07, 2024)
What company does Tracy Vass work for?
Tracy Vass works for United States Department of Defense
What is Tracy Vass's role at United States Department of Defense?
Tracy Vass is IT Specialist
What is Tracy Vass's Phone Number?
Tracy Vass's phone (***) ***-*178
What industry does Tracy Vass work in?
Tracy Vass works in the Information Technology & Services industry.
Tracy Vass Email Addresses
Tracy Vass Phone Numbers
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