Tosin Ogun
Information Technology Service Delivery Manager at Cisco | West Orange, New Jersey, United States
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Tosin Ogun is a dynamic Information Technology Service Delivery Manager at Cisco, where he leverages his extensive experience to optimize IT service delivery for top-tier wireless service providers and premier customers. With a proven track record of aligning IT services with business objectives, Tosin has successfully led a cross-functional team of 13 IT professionals, driving improvements that have generated over $38 million in revenue. His strategic approach has resulted in an impressive 95% compliance rate with key performance indicators (KPIs) and service level agreements (SLAs), underscoring his commitment to service excellence.
At Cisco, Tosin has spearheaded key projects that focus on the implementation of ITIL methodologies, enhancing service quality and fostering a culture of continuous improvement. His expertise in Agile and Waterfall methodologies allows him to adapt project management strategies to meet the unique needs of each initiative, ensuring that deliverables are met on time and within budget. Tosin’s analytical skills enable him to identify areas for improvement, while his strong leadership and mentoring abilities empower his team to excel in their roles.
Moreover, Tosin excels in building robust stakeholder relationships and managing vendor partnerships, which are critical to the success of IT service delivery. His proficiency in business strategy and project planning positions him as a key player in driving Cisco’s mission to deliver innovative solutions that meet the evolving demands of the telecommunications industry. As he continues to navigate the complexities of IT service management, Tosin remains dedicated to enhancing operational efficiencies and delivering exceptional value to customers.
Information Technology Service Delivery Manager at Cisco in October 2022 to Present
Program Manager at Cisco in April 2018 to October 2022
Network Consulting Engineer at Cisco in May 2011 to April 2018
Technical Project Manager at AT&T in January 2008 to May 2011
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New Jersey Institute of Technology, Master of Science - MS, July 2026
Walden University, Doctor of Business Admin - DBA
University of Ado-Ekit, B.Eng, July 1994 to July 2026
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Incident Management
Analytical Skills
Reasoning Skills
Strategic Planning
Executive Decision-making
Partner Communications
Program Management Professional
Program Implementation
Agile Project Management
Agile & Waterfall Methodologies
Cross-functional Team Leadership
ITIL
Network Services
Cisco Networking
Collaborative Problem Solving
Wide Area Network (WAN)
Service Providers
Project Planning
Cisco Unified Communications Manager (CUCM)
Stakeholder Management
Technical Project Leadership
Technology Management
Network Design
Cisco Technologies
BGP
OSPF
QoS
MPLS
Routing
Mentoring
Teamwork
Coaching
Communication
Executive Leadership
Project Management
Leadership
Program Management
Java
Software Development
Virtual Collaboration
Virtual Office
On-camera Experience
Personal Development
Video Conferencing
Self-confidence
Employee Engagement
Virtual Teams
Generative AI
Artificial Intelligence (AI)
Artificial Intelligence for Business
Artificial Intelligence for Design
Business Strategy
Computer Ethics
Responsible AI
Large Language Models (LLM)
Natural Language Processing (NLP)
Transformer Models
Productivity Improvement
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Discover more about CiscoWhat is Tosin Ogun email address?
Email Tosin Ogun at [email protected], [email protected] and [email protected]. This email is the most updated Tosin Ogun's email found in 2026.
How to contact Tosin Ogun?
To contact Tosin Ogun send an email to [email protected], [email protected] or [email protected]. (updated on September 05, 2024)
What company does Tosin Ogun work for?
Tosin Ogun works for Cisco
What is Tosin Ogun's role at Cisco?
Tosin Ogun is Information Technology Service Delivery Manager
What is Tosin Ogun's Phone Number?
Tosin Ogun's phone (201) ***-*288
What industry does Tosin Ogun work in?
Tosin Ogun works in the Telecommunications industry.
Tosin Ogun Email Addresses
Tosin Ogun Phone Numbers
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