Tony Ducepec
Customer Care Professional at American Express | Toronto, Ontario, Canada
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Customer Care Professional at American Express in September 2022 to Present
Sacristan at St. Michael's Cathedral Basilica in February 2017 to June 2022
Service Manager at InPost Canada Inc. in October 2015 to August 2016
Strategic Technical Specialist at SGS International in October 2012 to June 2015
Mentee at CultureLink Canada in January 2011 to January 2015
Intern at BellMedia Radio Interactive Department in July 2012 to August 2012
Student at triOS College in July 2011 to August 2012
Communications Director at GreenResearch Environment Research Group in April 2010 to June 2011
President and Owner at AV Productions in February 2002 to June 2011
Faculty at Miriam College in November 2005 to March 2011
Faculty at St. Paul University of Quezon City in November 2004 to March 2010
Digital Media Practitioner at Freelancer in April 1993 to March 2002
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University of Alberta, Certificate, October 2026
Centennial College, Certificate, October 2026
triOS College Business Technology Healthcare, Diploma, October 2026
Ateneo de Manila University, College, October 1986 to October 1990
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Food Safety
Building Trust
Agile Project Management
Quality System
Agile Methodologies
Quality Control
Information Management
Jira, Confluence, Salesforce
Test plans, Test cases, Test scripts, Traceability matrixes, Automating testing procedures
Software Development Life Cycle (SDLC), Software Product Management and Development
Presentations Skills, Presentation, Functionality, Product Training, Training Videos, Web Products, Communication Training
Customer, Technical and Application Support
Data Entry and Databases
Data Entry and Database
Technical Writing, Typing
Typing
Attention to Detail
Databases
Customer Technical And Application Support
Customer Support
Media Production and Management
Technical and Application Support
Online Data Entry
Editing (Copy and Image)
Software Testing and Quality Assurance
Proficient in English (Reading, Writing, Speaking)
Training (Software and Application)
Documentation (Process Flow, Ingress and Egress of Inventory)
Deployment Planning
Inventory Control and Management
Customer Support, Service, and Relationship Management
Video Streaming
Technical Support
Proficient in English (Reading, Writing, and Speaking)
Effective Communication and Interpersonal Skills
English (Speaking and Writing), Active Listening
Multitasking, Can work with different software applications (MS Office, SLACK, Webex)
Customer Support, Service and Relationship Management
Issue Identification and Resolution
Presentation, Presentation Skills, Product Training, Training Videos, Web Products
Functionality
Presentation Skills
Presentations
Product Training
Training Videos
Web Products
Presentations Skills, Presentation, Functionality, Product Training, Training Videos, Web Products
Writing
Technical Writers
Skilled Multi-tasker
English
Issue Resolution
Interpersonal Communication Skills
Customer Service
Customer Relationship Management (CRM)
Issue Management
Issue Resolution Management
Analytical Skills
Issue Identification
Client Issue Resolution
issues resolution management
Business Processes
Effective Communication Skills
Active Listening
Business Process Knowledge
Data Entry
Effective communication and interpersonal skills.
Management and organization
Inventory Management
Streaming Media
Software Product Management
Project Management
Management
Software Quality Assurance
Software Testing
Editing
Graphic Design
Web Design
Digital Media
Social Media Marketing
Photography
Post Production
Research
Technical Writing
Adobe Creative Suite
Photoshop
HTML
Microsoft Office
Adobe Photoshop
Teaching
Leadership
Quality Assurance
yEd
Software Documentation
Customer Service Management
Metrics
Jira
Workflow Management
Technical Project Management
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Discover more about American ExpressWhat is Tony Ducepec email address?
Email Tony Ducepec at [email protected] and [email protected]. This email is the most updated Tony Ducepec's email found in 2026.
How to contact Tony Ducepec?
To contact Tony Ducepec send an email to [email protected] or [email protected]. (updated on November 11, 2025)
What company does Tony Ducepec work for?
Tony Ducepec works for American Express
What is Tony Ducepec's role at American Express?
Tony Ducepec is Customer Care Professional
What is Tony Ducepec's Phone Number?
Tony Ducepec's phone (416) ***-*191
What industry does Tony Ducepec work in?
Tony Ducepec works in the Financial Services industry.
Tony Ducepec Email Addresses
Tony Ducepec Phone Numbers
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