Tom Pecsok, Senior Director, Customer Success at Shiftsmart

Tom Pecsok

Senior Director, Customer Success at Shiftsmart | Chesapeake, Virginia, United States

Profile last verified May 2026
Computer Software Verified Profile Chesapeake, Virginia, United States Northwestern University - Kellogg School of Management
Verified

Work Email

***@shiftsmart.com

Last verified May 2026

Personal Email

***@gmail.com

Personal • High Confidence

Phone Number

(703) ***-*834

United States • Phone

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ContactOut Insights AI Generated

Tom Pecsok serves as Senior Director of Customer Success at Shiftsmart, where he directs strategy, operations, and client engagement initiatives within the computer software sector. He applies leadership experience from his tenure at Bain alongside his Kellogg School of Management MBA to oversee enterprise-facing initiatives. In this capacity, he appears recognized for scaling customer success frameworks that support Shiftsmart’s workforce orchestration platform used by large corporations and government agencies to optimize hourly scheduling and reduce turnover.

BEST APPROACH TO REACH Tom Pecsok

Utilize LinkedIn messaging or direct work email to initiate a targeted discussion on how your solution can complement Shiftsmart’s scheduling ecosystem to enhance employer fulfillment rates and improve hourly worker retention.

Tom Pecsok Socials
Tom Pecsok Work Experience

Senior Director, Customer Success at Shiftsmart in January 2022 - Present

Director, Category Management at Dollar Tree Stores in January 2018 - January 2022

Area Manager at Dollar Tree Stores in January 2017 - January 2018

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Full-Time MBA Program at Kellogg School of Management in January 2016 - January 2017

Manager, Strategic Planning at Dollar Tree Stores in January 2013 - January 2016

Associate Consultant at Bain & Company in January 2011 - January 2013

Summer Analyst at Blackstone in June 2010 - August 2010

Summer Intern at Harbor Group International, LLC in June 2009 - August 2009

Tom Pecsok Education

Northwestern University - Kellogg School of Management

University of Notre Dame, Bachelor of Business Administration (B.B.A.)

Norfolk Academy

Tom Pecsok Skills
Financial Modeling Strategy Team Leadership Data Analysis Corporate Finance Financial Analysis Strategic Planning Retail Business Strategy Analytical Skills PowerPoint Microsoft Office Microsoft Excel Microsoft PowerPoint Leadership Negotiation
About Tom Pecsok’s Current Company
Shiftsmart

At Shiftsmart, we're not just shaping the future of labor; we're revolutionizing it. We're the driving force behind empowering hourly workers to seize control of their schedules, boost their earnings, and find more opportunities. Meanwhile, we equip employers with the tools they need to enhance fulfillment rates, slash turnover, and elevate quality standards. Our platform isn't just another tool – it's a game-changer. We enable the world's biggest companies and government agencies to break down jobs into manageable shifts, effortlessly orchestrating schedules, assignments, and workforce management from a single, streamlined interface. Join us as we redefine hourly work, leading the charge in a $2 trillion industry in the US alone. With over 3 million empowered partners, tackling roles from customer service to merchandising, lead generation to mystery shopping, our impact speaks volumes. And with $120 million in backing from industry titans like D1 Capital Partners and Imaginary Ventures, this is just the beginning of our journey to transform the world of work.

Discover more about Shiftsmart
Tom Pecsok’s Colleagues
Olu Ogunwale

Olu Ogunwale

New York City Metropolitan Area

Growth Associate

Associate at Shiftsmart
(June 2025 – Present)

PS

Pixie Seymourraphael

New York, New York, United States

Talent @ Shiftsmart

Talent Associate at Shiftsmart
(August 2023 – Present)

Karthik Srikanth

Karthik Srikanth

New York, New York, United States

Strategy and Operations at Shiftsmart

Strategy and Operations - Marketplace at Shiftsmart
(Jan 2025 – Present)

Patricia Wang

Patricia Wang

New York, New York, United States

Strategy & Ops at Shiftsmart | UMich Alumni

Co-Founder at Girls Who Impact
(Sep 2023 – Present)

Bryan Farrell

Bryan Farrell

New York, New York, United States

Senior Product Designer | Leading Design with a User-Centered Approach

Senior Product Designer at Shiftsmart
(Mar 2024 – Present)

Aaron Nessel

Aaron Nessel

New York, New York, United States

Strategy & Operations @ Shiftsmart

Senior Manager, Strategy and Operations at Shiftsmart
(May 2025 – Present)

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Frequently asked questions about Tom Pecsok

What is Tom Pecsok email address?

Email Tom Pecsok at [email protected] and [email protected]. This email is the most updated Tom Pecsok's email found in 2026.

How to contact Tom Pecsok?

To contact Tom Pecsok send an email to [email protected] or [email protected]. (updated on September 14, 2025)

What company does Tom Pecsok work for?

Tom Pecsok works for Shiftsmart.

What is Tom Pecsok's role at Shiftsmart?

Tom Pecsok is Senior Director, Customer Success

What industry does Tom Pecsok work in?

Tom Pecsok works in the Computer Software industry.

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