Tom H

Tom Jan H. currently serves as a Quality Assurance Analyst within the Competence Center Klantintegriteit at De Volksbank, where he plays a vital role in safeguarding the bank’s integrity and compliance with anti-money laundering (AML) and counter-terrorist financing (CTF) regulations. In this capacity, Tom is responsible for meticulously reviewing and assessing investigations into customer transactions and profiles, ensuring that all procedures adhere to the strict standards set forth by the Wet ter voorkoming van Witwassen en Financiering van Terrorisme. His work involves conducting detailed audits and sampling of investigative processes, which helps identify potential gaps or inconsistencies, thereby enhancing the bank’s overall compliance framework.

A key aspect of Tom’s role involves performing partial observations of ongoing investigations, providing valuable insights and feedback to investigative teams to improve quality and accuracy. His expertise in qualitative research and auditing techniques ensures that investigations are thorough, compliant, and aligned with regulatory expectations. Additionally, Tom’s proficiency in teamwork and communication, combined with his multilingual skills in English, French, and Dutch, allows him to collaborate effectively across diverse teams and stakeholders.

With a background in political science and international affairs from Leiden University, Tom brings a unique perspective to his role, applying analytical and critical thinking skills to complex compliance challenges. His keen interest in global political dynamics and cultural understanding enriches his approach to risk assessment and integrity management. As he continues to develop his professional expertise, Tom Jan H. remains committed to contributing to De Volksbank’s mission of maintaining a secure and transparent banking environment through diligent quality assurance and continuous process improvement.