Toby Upham
Customer Support Manager at Mycronic | Salem, New Hampshire, United States
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Toby Upham is a seasoned professional with over 32 years of experience in the electronics industry, currently serving as the Customer Support Manager at Mycronic. In this pivotal role, Toby oversees several critical departments, including Spare Parts, Training, Refurbishment, Service and Applications administration, and Warehouse personnel. His extensive background in PCB manufacturing and machine support allows him to effectively bridge the gap between technical expertise and customer needs, ensuring that clients receive top-notch service and support.
A significant aspect of Toby's role involves managing the Training department, where he leverages his two decades of experience as a corporate trainer at Mydata/Mycronic. He is adept at developing comprehensive course curricula and writing detailed technical manuals that empower customers to maximize the use of their equipment. His commitment to training delivery and employee development is evident in the positive feedback from participants who appreciate his engaging teaching style and in-depth knowledge of computer hardware and software.
In addition to training, Toby's responsibilities extend to overseeing the Refurbishment department, where he ensures that all equipment meets the highest standards of quality and reliability. His expertise in computer repair, networking, and troubleshooting further enhances the efficiency of the Service and Applications team, enabling them to resolve issues swiftly and effectively. With a strong focus on customer satisfaction and operational excellence, Toby Upham continues to be a vital asset to Mycronic, driving initiatives that enhance the overall customer experience in the fast-paced electronics landscape.
Customer Support Manager at Mycronic in February 2023 to Present
Manager of Training/Internal Services - Mycronic Inc at Mycronic in August 2018 to February 2023
Corporate Trainer at Mycronic in February 1998 to August 2018
Process Engineer at EPE Corporation in October 1996 to February 1998
SMT - Machine Operator and Programmer at EPE Corporation in September 1992 to October 1996
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Technical Manuals
Training Delivery
Employee Training
Teacher Training
Technical Support
Phone Support
Application Support
RMA
Computer Hardware
Computer Network Operations
Computer Repair
Computer Networking
Computer Hardware Troubleshooting
Computer Hardware Installation
Computer Software Training
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Discover more about MycronicWhat is Toby Upham email address?
Email Toby Upham at [email protected], [email protected], [email protected], [email protected] and [email protected]. This email is the most updated Toby Upham's email found in 2026.
What is Toby Upham phone number?
Toby Upham phone number is 9783732698.
How to contact Toby Upham?
To contact Toby Upham send an email to [email protected], [email protected], [email protected], [email protected] or [email protected]. If you want to call Toby Upham try calling on 9783732698. (updated on September 03, 2024)
What company does Toby Upham work for?
Toby Upham works for Mycronic
What is Toby Upham's role at Mycronic?
Toby Upham is Customer Support Manager
What industry does Toby Upham work in?
Toby Upham works in the Electrical & Electronic Manufacturing industry.
Toby Upham Email Addresses
Toby Upham Phone Numbers
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