Tim Hardgrove
IT PMO Manager at Famous Supply | Massillon, Ohio, United States
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Tim Hardgrove currently serves as the Business Process & Support Optimization Manager at 3E, where he leads the 3E Generate Tier 1 Support team. In this pivotal role, Tim is not only responsible for guiding his team in resolving client issues but also plays a crucial part in enhancing operational efficiency. His expertise in process engineering and lean methodologies allows him to identify bottlenecks and streamline workflows, ultimately reducing cycle times for client requests.
Tim's leadership extends beyond day-to-day operations; he is instrumental in planning and executing various projects that align with the company's strategic goals. By leveraging his strong communication skills and proficiency in both Agile and Waterfall methodologies, he ensures that projects are completed on time and meet the high standards expected by clients. His adeptness in process flow documentation and operational planning further supports his team's efforts in delivering exceptional service.
In addition to his managerial responsibilities, Tim is committed to fostering a culture of continuous improvement within the team. He actively encourages the adoption of best practices and innovative solutions, which not only enhances team performance but also contributes to overall client satisfaction. With a solid foundation in Microsoft Office and other Microsoft products, Tim effectively utilizes technology to facilitate collaboration and streamline processes. His multifaceted skill set and dedication to excellence make him a valuable asset to 3E and a trusted partner for clients seeking optimized support solutions.
IT PMO Manager at Famous Supply in April 2023 to Present
Technical Project Manager at 3E in October 2022 to November 2024
Business Process & Support Optimization Manager at 3E in July 2018 to November 2024
Project Manager at 3E in November 2015 to July 2018
Business Project Manager at PPG Industries in September 2013 to November 2015
Color Software Systems Analyst at PPG Industries in January 2007 to September 2013
Literature Analyst (Systems Analyst II) at PPG Industries in July 2005 to January 2007
Network Manager (Systems Analyst II) at PPG Industries in November 2002 to July 2005
Network Technician at R&D Computer Systems in February 1997 to October 2002
Service Manager at Inacom Information Systems in December 1994 to February 1997
Field Service Engineer at Computer Parts Interchange in January 1992 to December 1994
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Malone University, Bachelor's Degree, September 2026
Stark State College, Associate's Degree, September 1990 to September 2026
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Process Improvement
Change Management
Project Management
Leadership
Process Engineering
Microsoft Office
Operational Planning
Communication
Leading Meetings
Meeting Planning
Process Flow Documentation
Documentation
Software Documentation
Cross-functional Coordination
Microsoft Certified Systems Engineer
Business Process Improvement
Lean Six Sigma
Customer Value Creation
Customer Service
Management
Microsoft Products
Project Documentation
Microsoft Excel
Network Infrastructure
Teamwork
Executive Leadership
Agile & Waterfall Methodologies
Prioritize Workload
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Discover more about Famous SupplyWhat is Tim Hardgrove email address?
Email Tim Hardgrove at [email protected]. This email is the most updated Tim Hardgrove's email found in 2026.
How to contact Tim Hardgrove?
To contact Tim Hardgrove send an email to [email protected]. (updated on September 03, 2024)
What company does Tim Hardgrove work for?
Tim Hardgrove works for Famous Supply
What is Tim Hardgrove's role at Famous Supply?
Tim Hardgrove is IT PMO Manager
What is Tim Hardgrove's Phone Number?
Tim Hardgrove's phone (216) ***-*753
What industry does Tim Hardgrove work in?
Tim Hardgrove works in the Environmental Services industry.
Tim Hardgrove Email Addresses
Tim Hardgrove Phone Numbers
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