Tiesha Bruno
Risk Analyst at American Express | Carencro, Louisiana, United States
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Tiesha Bruno is a seasoned Risk Analyst at American Express, where she leverages her extensive experience in the operational and banking sectors to combat fraud at the highest levels. With a keen eye for detail and a passion for problem-solving, Tiesha excels in conducting thorough Know Your Customer (KYC) and Know Your Business (KYB) reviews for small business loan applications, ensuring strict adherence to Anti-Money Laundering (AML) regulations. Her commitment to excellence is evident in her ability to process over 40 business loan applications daily, consistently surpassing productivity and quality targets by 10%.
In her role, Tiesha collaborates closely with senior management to develop a Quality Monitoring scorecard, which enhances the overall efficiency and effectiveness of the risk assessment process. As a compliance leader, she takes on the critical responsibility of performing internal audits and training new hires, fostering a culture of compliance and vigilance within her team. Tiesha's exceptional interpersonal and communication skills enable her to effectively convey complex risk analysis findings, ensuring that stakeholders are well-informed and equipped to make strategic decisions.
Her proficiency in tools such as Microsoft Office, Salesforce.com, and her Apple certification further bolster her analytical capabilities, allowing her to present data-driven insights in a compelling manner. Tiesha's dedication to identifying new business opportunities while maintaining a strong focus on customer service positions her as a vital asset to American Express, where she continues to drive impactful change in risk management practices.
Risk Analyst at American Express in September 2018 to Present
Fraud Analyst at Capital One in November 2024 to Present
Customer Service Representative at KellyConnect | Contact Center Solutions in October 2017 to August 2018
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Western Governors University, Bachelor's degree, July 2026
Comeaux High School, July 2026
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Customer Support
Customer Service Representatives
Risk Reporting
Easily Adaptable
Critical Thinking
Problem Solving
Microsoft Office
Microsoft Outlook
Microsoft PowerPoint
Salesforce.com
Risk Analysis
Technical Support
Small Business Accounting
New Hire Training
Small Business
Communication
Apple Certified
Small Business Representation
New Business Opportunities
Client Contact
Customer Escalation Management
Risk Assessment
Customer Service
Credit Risk Management
Data Entry
Employee Training
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Discover more about American ExpressWhat is Tiesha Bruno email address?
Email Tiesha Bruno at [email protected] and [email protected]. This email is the most updated Tiesha Bruno's email found in 2026.
What is Tiesha Bruno phone number?
Tiesha Bruno phone number is 3372881141.
How to contact Tiesha Bruno?
To contact Tiesha Bruno send an email to [email protected] or [email protected]. If you want to call Tiesha Bruno try calling on 3372881141. (updated on September 07, 2024)
What company does Tiesha Bruno work for?
Tiesha Bruno works for American Express
What is Tiesha Bruno's role at American Express?
Tiesha Bruno is Risk Analyst
What industry does Tiesha Bruno work in?
Tiesha Bruno works in the Financial Services industry.
Tiesha Bruno Email Addresses
Tiesha Bruno Phone Numbers
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