Tierra Dawson
Client Services Analyst at Advisory Board | Detroit Metropolitan Area
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Tierra Dawson is a dedicated Client Services Analyst at Advisory Board, where she leverages her extensive background in business management and over a decade of professional experience to enhance client relationships and drive exceptional service delivery. In her current role, Tierra is instrumental in managing client interactions, ensuring that inquiries are addressed promptly and effectively. Her strong communication skills and adeptness in customer retention strategies enable her to foster long-lasting partnerships, which are crucial for the success of the organization.
One of Tierra's key projects involves collaborating with subject matter experts across various departments to streamline product delivery processes. By collecting and analyzing client feedback, she plays a pivotal role in identifying areas for performance improvement, ensuring that Advisory Board remains at the forefront of client satisfaction and innovation. Her ability to multitask and prioritize effectively allows her to manage multiple client accounts simultaneously, all while maintaining a high standard of service.
Tierra's passion for Diversity and Inclusion initiatives is also a significant aspect of her professional journey. She actively seeks opportunities to contribute to programs that promote equity within the workplace, believing that a diverse environment fosters creativity and collaboration. With her strong interpersonal leadership skills and commitment to teamwork, Tierra is not only a valuable asset to her team but also a champion for positive change within the organization. As she continues to grow in her role, Tierra is eager to apply her expertise in human resources, further enhancing her contributions to both client success and organizational culture.
Client Services Analyst at Advisory Board in November 2020 to Present
Customer Service Representative II at Blue Cross Blue Shield of Michigan in February 2019 to April 2024
Sales Specialist at Victoria's Secret in September 2017 to May 2019
Patient Transporter at Detroit Medical Center in January 2011 to September 2017
Sales Lead at The Children's Place in September 2015 to April 2017
HR Recruiting Intern at Roush Industries in December 2014 to April 2015
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Wayne State University, Master's degree, July 2026
Wayne State University, Bachelor of Business Administration (BBA), July 2026
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Client Services
Client Services Management
Customer Retention
Typing
Communication
Teamwork
Customer Service
Public Speaking
Social Networking
Social Media
Social Skills
Time Management
Leadership
Leadership Development
Human Resources
Microsoft Excel
Interpersonal Leadership
Skilled Multi-tasker
Collaborative Problem Solving
Microsoft Word
Intrapersonal Skills
Phone Etiquette
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Discover more about Advisory BoardWhat is Tierra Dawson email address?
Email Tierra Dawson at [email protected], [email protected] and [email protected]. This email is the most updated Tierra Dawson's email found in 2026.
What is Tierra Dawson phone number?
Tierra Dawson phone number is 9182619414, 4047988228 and 3137596766.
How to contact Tierra Dawson?
To contact Tierra Dawson send an email to [email protected], [email protected] or [email protected]. If you want to call Tierra Dawson try calling on 9182619414, 4047988228 and 3137596766. (updated on August 25, 2024)
What company does Tierra Dawson work for?
Tierra Dawson works for Advisory Board
What is Tierra Dawson's role at Advisory Board?
Tierra Dawson is Client Services Analyst
What industry does Tierra Dawson work in?
Tierra Dawson works in the Management Consulting industry.
Tierra Dawson Email Addresses
Tierra Dawson Phone Numbers
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