Thomas Mahall
Senior Operations Manager at Cardinal Health | Lakewood, Ohio, United States
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Thomas Mahall serves as the Diabetes Medical Billing Order Processing Manager at Cardinal Health, where he leverages his extensive experience in the Diabetes and Health Care industry to drive operational excellence and enhance customer satisfaction. In his current role, Thomas leads a dynamic cross-functional team of over 80 professionals, fostering a culture of innovation, diversity, inclusion, and equity. His leadership style emphasizes the development of high-performing team members, empowering them to become outstanding, contributing leaders within the organization.
One of Thomas's key projects involves streamlining the medical billing process for diabetes-related products and services, ensuring that the team not only meets but exceeds service level targets. By implementing strategic initiatives that assess financial risks and operational process changes, he effectively mitigates potential impacts on both the top and bottom lines. His expertise in customer service and call center operations allows him to create a seamless experience for clients, ensuring their needs are met with efficiency and care.
In addition to his managerial responsibilities, Thomas is skilled in various tools and platforms, including Microsoft Office Suite, which he utilizes to present data-driven insights and facilitate effective communication across departments. His proficiency in Spanish enhances his ability to connect with a diverse customer base, further solidifying Cardinal Health's commitment to inclusive service. With a passion for continuous improvement and a focus on results, Thomas Mahall exemplifies leadership in the healthcare sector, making significant contributions to the success of his team and the satisfaction of their clients.
Senior Operations Manager at Cardinal Health in September 2023 to Present
Diabetes Medical Billing Order Processing Manager at Cardinal Health in September 2020 to February 2025
Remote Customer Care Call Center Manager at Cardinal Health in January 2019 to September 2020
Order Status Call Center Supervisor at Cardinal Health in October 2016 to January 2019
Call Center Supervisor at Cardinal Health in July 2012 to October 2016
Bilingual Senior Representative at Edgepark in May 2011 to July 2012
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Baldwin Wallace University, B.A., November 2026
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Strategic Planning
Operations Management
Operational Excellence
Business Innovation
Communication
Spanish
Social Media
Customer Service
Microsoft Office
PowerPoint
Public Speaking
Event Planning
Microsoft Excel
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Discover more about Cardinal HealthWhat is Thomas Mahall email address?
Email Thomas Mahall at [email protected] and [email protected]. This email is the most updated Thomas Mahall's email found in 2026.
What is Thomas Mahall phone number?
Thomas Mahall phone number is 440-487-0223 and 4404654753.
How to contact Thomas Mahall?
To contact Thomas Mahall send an email to [email protected] or [email protected]. If you want to call Thomas Mahall try calling on 440-487-0223 and 4404654753. (updated on August 26, 2024)
What company does Thomas Mahall work for?
Thomas Mahall works for Cardinal Health
What is Thomas Mahall's role at Cardinal Health?
Thomas Mahall is Senior Operations Manager
What industry does Thomas Mahall work in?
Thomas Mahall works in the Hospital & Health Care industry.
Thomas Mahall Email Addresses
Thomas Mahall Phone Numbers
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