Thomas Deshields
Network support specialist at RCCSD | Wilmington, Delaware, United States
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Thomas Deshields is an accomplished Network Support Specialist at RCCSD, where he leverages his extensive expertise in information technology to enhance network performance and reliability. With a solid foundation in OS X, Windows Server, and enterprise engineering, Thomas plays a pivotal role in managing and optimizing the organization's IT infrastructure. His responsibilities encompass a wide range of critical tasks, including server implementation, configuration, and troubleshooting, ensuring that both servers and workstations operate seamlessly.
At RCCSD, Thomas is actively involved in key projects that focus on enhancing network connectivity and performance. His hands-on experience with racking servers and running copper and fiber cables is complemented by his proficiency in diagnosing and resolving hardware and connectivity issues. This dual approach allows him to provide both on-site and remote support, ensuring that any disruptions to service are addressed swiftly and effectively.
Thomas's skill set is further enriched by his problem-solving abilities and his commitment to maintaining high standards of computer network operations. He is adept at handling service desk inquiries, performing resets, and providing printer support, which contributes to the overall efficiency of the IT department. His dedication to continuous improvement and his proactive approach to system administration make him an invaluable asset to RCCSD. As he continues to expand his knowledge and stay abreast of industry trends, Thomas remains focused on delivering exceptional support and innovative solutions that drive the organization forward.
Network support specialist at RCCSD in July 2012 to Present
Enterprise site Engineer at JPMorgan Chase in December 2011 to August 2012
Server Administrator / Network Technician / Desk at Chester Upland School District in July 2007 to December 2011
Production worker at Smurfit-Stone in September 2001 to July 2007
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Online Certification of MCITP
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Service-Level Agreements (SLA)
Information Organization
Customer Satisfaction
Information Technology
Peripherals
Product Support
Service Desk
Troubleshooting
Ticketing Systems
Resets
Offboarding
Triage
CompTIA Network+
Password Resets
System Configuration
Server Administration
Microsoft Licensing
Printer Support
Help Desk Support
Network Troubleshooting
Service Desk Management
Active Directory
System Administration
Internet Telephony
Remote Desktop
Computer Hardware Installation
IT Operations
IT Hardware Support
Operating Systems
Remote User Support
Customer Service
Service Delivery
Transport Layer Security (TLS)
Phone Manner
Computer Networking
Keyboards
Technical Requirements
Problem Solving
Computer Network Operations
Communication
Wireless Networking
Network Administration
Computer Hardware
Computer Repair
Hardware Support
Hardware Diagnostics
Windows Server
Mac OS X
WAN
Computer Maintenance
Network Hardware
Network Engineering
Networking
Enterprise Engineering
Software Installation
DNS
OS X
Servers
Technical Support
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What is Thomas Deshields email address?
Email Thomas Deshields at [email protected] and [email protected]. This email is the most updated Thomas Deshields's email found in 2026.
What is Thomas Deshields phone number?
Thomas Deshields phone number is 302 8244247, 3025473245, 3029471303 and 3028752489.
How to contact Thomas Deshields?
To contact Thomas Deshields send an email to [email protected] or [email protected]. If you want to call Thomas Deshields try calling on 302 8244247, 3025473245, 3029471303 and 3028752489. (updated on August 27, 2024)
What company does Thomas Deshields work for?
Thomas Deshields works for RCCSD
What is Thomas Deshields's role at RCCSD?
Thomas Deshields is Network support specialist
What industry does Thomas Deshields work in?
Thomas Deshields works in the Information Technology & Services industry.
Thomas Deshields Email Addresses
Thomas Deshields Phone Numbers
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