Thabo Makeke

Thabo Makeke is a seasoned ICT professional with over 24 years of comprehensive experience spanning various roles within the Telkom Group and BCX. Currently serving as a Senior Specialist Product Manager in SDWAN within BCX’s Managed Services Portfolio, Thabo plays a pivotal role in shaping the company’s strategic approach to Software-Defined Wide Area Networking (SDWAN) solutions. His expertise in SDN product management and development enables him to lead initiatives that drive innovation, enhance customer experience, and deliver scalable, cost-effective networking solutions for enterprise clients.

At BCX, Thabo is responsible for the entire product lifecycle management (PLCM) of SDWAN offerings, ensuring that solutions align with market demands and customer needs. He spearheads go-to-market (GTM) strategies, leveraging his deep understanding of market analysis and competitive positioning to maximize product adoption. His proficiency in solution costing and pricing ensures that BCX’s SDWAN services remain competitive while maintaining profitability. Additionally, Thabo provides critical advisory support on VPN portfolios, helping clients optimize their network security and connectivity.

Thabo’s skill set encompasses business ownership, bid processes, and strategic communications, enabling him to bridge the gap between technical solutions and business objectives. His technical competence in internet service provider (ISP) environments and SME markets allows him to tailor solutions that meet diverse customer requirements. With a focus on customer satisfaction and market-driven innovation, Thabo continues to contribute significantly to BCX’s growth in the ICT industry, positioning the company as a leader in next-generation networking solutions.