Terra Perry
Member Service Manager at Western Division FCU | Buffalo-Niagara Falls Area
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Terra Perry currently serves as the Member Service Manager at Western Division Federal Credit Union, where she plays a pivotal role in enhancing the member experience and driving operational excellence. With a strong commitment to fostering a positive workplace culture, Terra emphasizes the importance of employee development and growth, believing that a motivated team directly contributes to exceptional service delivery. Her leadership style is characterized by integrity and a focus on building long-lasting relationships, both with clients and team members.
In her current role, Terra oversees all member service and call center staff, ensuring that the credit union consistently meets and exceeds member expectations. She is instrumental in supporting and implementing a wide range of credit union products and services, from consumer lending to commercial loans. By streamlining processes, Terra has successfully increased efficiency and reduced turnaround times, allowing the credit union to respond swiftly to member needs.
Terra's expertise in banking, coupled with her proficiency in Microsoft Office applications, enables her to analyze operations effectively and identify areas for improvement. She is also dedicated to training and developing her team, equipping them with the skills necessary to excel in sales and customer service. Her focus on leadership development not only enhances team performance but also cultivates a fun and engaging work environment. Through her strategic initiatives and unwavering commitment to service excellence, Terra Perry continues to make a significant impact at Western Division FCU, positioning the credit union as a trusted partner in the financial well-being of its members.
Member Service Manager at Western Division FCU in June 2023 to Present
Chief Management Officer at Western Division FCU in January 2024 to Present
Chief Experience Officer at Western Division FCU in February 2024 to Present
Chief Operations Officer at Good Neighbors Credit Union in May 2022 to June 2023
Lending Manager | Chief Management Officer (CMO) at Western Division FCU in January 2022 to May 2022
Lending and Collections Manager at Western Division FCU in May 2017 to May 2022
Branch Manager at The Summit Federal Credit Union in April 2013 to April 2017
Assistant Vice President/Branch Manager at Evans Bank in December 2000 to March 2013
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Liberty University, Bachelor’s of Science, October 2026
D'Youville University, October 1999 to October 2026
Liberty University, Master of Business Administration - MBA, October 2026
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Lending
Underwriting
Banking
Microsoft Office
Microsoft Excel
Customer Service
Risk Management
Credit
Microsoft Word
Loans
Project Management
Strategic Planning
QuickBooks
Calyx Point
Accounting
Branch Banking
Commercial Mortgages
Mortgage Lending
Retail Banking
Leadership
Consumer Lending
Small Business Lending
Training
Sales
Management
Commercial Lending
Insurance
Commercial Banking
Loan Origination
Branch Management
Communication
Coordinating Events
Number Crunching
Finance
Financial Services
Leadership Development
Team Building
Cash Management
Credit Analysis
Loan Servicing
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Discover more about Western Division FCUWhat is Terra Perry email address?
Email Terra Perry at [email protected], [email protected], [email protected], [email protected], [email protected] and [email protected]. This email is the most updated Terra Perry's email found in 2026.
What is Terra Perry phone number?
Terra Perry phone number is 7165176163, 6826471782, 6013469788, 7165176164 and 8176588571.
How to contact Terra Perry?
To contact Terra Perry send an email to [email protected], [email protected], [email protected], [email protected], [email protected] or [email protected]. If you want to call Terra Perry try calling on 7165176163, 6826471782, 6013469788, 7165176164 and 8176588571. (updated on August 27, 2024)
What company does Terra Perry work for?
Terra Perry works for Western Division FCU
What is Terra Perry's role at Western Division FCU?
Terra Perry is Member Service Manager
What industry does Terra Perry work in?
Terra Perry works in the Banking industry.
Terra Perry Email Addresses
Terra Perry Phone Numbers
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