Tekendra Bam
Service Desk Analyst at Optus | Lidcombe, New South Wales, Australia
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Service Desk Analyst at Optus in April 2024 to Present
Service Desk Analyst (Client-Optus Telecommunication) at Infosys BPM in April 2024 to Present
Help Desk Support at eHub International in February 2023 to March 2024
Customer service assistance at ALDI Stores Australia in November 2019 to December 2022
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Melbourne Institute of Technology, Bachelor's degree, July 2026
ECA Professional Year Program, July 2026
Ransford collage, Diploma and Advanced diploma of network security, July 2026
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IT Escalation
Hardware Support
User Requirements
User Acceptance Testing
Technical Specs
Design Specifications
Shareholder Communications
P2
Telephone Manner
Knowledge Base
Documentation
Network Configuration
Embedded Systems
Resolving Issues
Printer Drivers
Log Analysis
Industry standards
Rostering
Root Cause Analysis
Root Cause
Digital Channels
Call Quality
Microsoft Outlook
Incident Management
ServiceNow
Zscaler
Citrix Virtual Apps]
Citrix Workspace
Key Performance Indicators
Call Logging
Analytical Skills
Priority Management
Self-confidence
Workload Prioritization
Audio Visual (AV) Systems
Cabling
User Documentation
System Performance
Written Communication
Attention to Detail
Service Levels
Desk Top Support
Information and Communications Technology (ICT)
Customer Satisfaction
Desktop Computers
Application Support
Ticketing Systems
Microsoft 365
Service-Level Agreements (SLA)
Interpersonal Skills
Customer-Focused Service
Data Integrity
Customer Support
Windows Server
Internet Protocol Suite (TCP/IP)
Domain Name System (DNS)
Troubleshooting
Mobile Device Management
VMWare ESXi
Active Directory
Microsoft Exchange
Mobile Device Management system
Microsoft Azure
Critical Thinking
Time Management
Office 365
Microsoft Excel
Networking
English
Research
Communication
Problem Solving
Customer Service
Leadership
ITIL
IT Service Management
Network Administration
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Discover more about OptusWhat is Tekendra Bam email address?
Email Tekendra Bam at [email protected] and [email protected]. This email is the most updated Tekendra Bam's email found in 2026.
What is Tekendra Bam phone number?
Tekendra Bam phone number is 0452449407.
How to contact Tekendra Bam?
To contact Tekendra Bam send an email to [email protected] or [email protected]. If you want to call Tekendra Bam try calling on 0452449407. (updated on August 19, 2025)
What company does Tekendra Bam work for?
Tekendra Bam works for Optus
What is Tekendra Bam's role at Optus?
Tekendra Bam is Service Desk Analyst
What industry does Tekendra Bam work in?
Tekendra Bam works in the Information Technology & Services industry.
Tekendra Bam Email Addresses
Tekendra Bam Phone Numbers
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