Tavish Monroe
Senior Manager of Operations & Enablement at Cherry | Salt Lake City, Utah, United States
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Tavish Monroe currently serves as the Senior Manager of Operations & Enablement at Cherry, where he leverages his extensive expertise in business operations to drive efficiency and enhance user experience. With a strong foundation in Goal Directed Research techniques, Tavish excels at gaining deep user and customer empathy, which is crucial for developing solutions that resonate with stakeholders. His role involves defining scenarios, user flows, and site maps, which serve as vital artifacts for managing stakeholder expectations and aligning project goals.
At Cherry, Tavish is spearheading key projects that focus on business process improvement and operational excellence. His ability to iterate from low fidelity to high fidelity prototypes allows for effective usability testing, ensuring that the final products not only meet business objectives but also provide a seamless user experience. His proficiency in tools such as inVision and Sketch App enhances his capability to create intuitive user interfaces that facilitate engagement and satisfaction.
In addition to his design acumen, Tavish's skills in contract negotiation and recruiting are instrumental in building a robust operational framework that supports Cherry's growth. His commitment to auditing and special collections further underscores his attention to detail and dedication to maintaining high standards. By integrating design thinking principles into his workflow, Tavish not only fosters innovation but also cultivates a collaborative environment where cross-functional teams can thrive. Through his strategic approach, Tavish Monroe is not just managing operations; he is enabling a culture of continuous improvement and user-centric design at Cherry.
Senior Manager of Operations & Enablement at Cherry in March 2024 to Present
Practice Underwriting + Payment Operations Manager at Cherry in March 2023 to March 2024
Servicing Manager at Cherry in January 2023 to March 2023
Collections Manager at Cherry in March 2022 to January 2023
Collections Team Lead at Cherry in August 2021 to March 2022
Credit Card Collections Specialist at SoFi in May 2021 to August 2021
Personal loan collection specialist at SoFi in June 2019 to May 2021
Operations Specialist & Website Designer at Ken Garff Automotive Group at Ken Garff Automotive Group in January 2018 to April 2019
Web and Graphic Designer at Goodwill Benefits Group in December 2016 to January 2018
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University of Utah, July 2026
Bingham High School, July 2026
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Strategy
Key Performance Indicators
Budgeting
Operations
Business Operations
Enablement
Customer Support
Finance
Debt Consolidation
Communication
Deal Closure
Dealer Management
Program Management
Strategic Thinking
Project Management
Help Desk Support
Technical Support
Digital Telephony
Telephony Support
Interactive Voice Response (IVR)
Telephone Triage
Workato
Project Implementation
Automation
Jira Service Desk
Zendesk Customer Service Software
Organizational Change Management
Creative Problem Solving
Cross-functional Team Leadership
Stakeholder Management
E-oscar
Underwriting
Experian
LexisNexis
Zendesk
Jira
NICE incontact
Zapier
Business Process Improvement
Contract Negotiation
Workflow Automation
Recruiting
IT Operations
User Experience (UX)
UX
User Interface Design
Training
Strategic Planning
Problem Solving
Critical Thinking
Debt Collection
3rd Party Relationships
Auditing
Special Collections
Personal Loans
Credit Cards
Customer Service
Account Management
Presentation Skills
Team Building
Visual Design
Design Principles
Sales
Social Media
Marketing
Logo Design
Rapid Prototyping
Interaction Design
inVision
Microsoft Word
Leadership
Management
Public Speaking
Design Thinking
Sketch App
Marvel
Ethnographic prototyping
Goal Directed Research
Zeplin
Affinity mapping
Contextual Inquiry
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Discover more about CherryWhat is Tavish Monroe email address?
Email Tavish Monroe at [email protected] and [email protected]. This email is the most updated Tavish Monroe's email found in 2026.
What is Tavish Monroe phone number?
Tavish Monroe phone number is 8012328717.
How to contact Tavish Monroe?
To contact Tavish Monroe send an email to [email protected] or [email protected]. If you want to call Tavish Monroe try calling on 8012328717. (updated on January 10, 2025)
What company does Tavish Monroe work for?
Tavish Monroe works for Cherry
What is Tavish Monroe's role at Cherry?
Tavish Monroe is Senior Manager of Operations & Enablement
What industry does Tavish Monroe work in?
Tavish Monroe works in the Financial Services industry.
Tavish Monroe Email Addresses
Tavish Monroe Phone Numbers
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