Taha Abas
Technical Support Specialist at Qmatic | Atlanta, Georgia, United States
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Taha Abas is a dedicated Technical Support Engineer at Qmatic, where he leverages his extensive background in logistics and IT to provide exceptional technical and client support for North American business accounts. As a United States Air Force veteran, Taha brings a disciplined approach to problem-solving and a commitment to excellence that has significantly enhanced the customer experience at Qmatic. His role involves not only troubleshooting and resolving technical issues but also fostering strong relationships with clients to ensure their needs are met promptly and effectively.
With a proven track record of successfully resolving over 4,000 support tickets, Taha has demonstrated his ability to reduce average response times by 20%, contributing to a remarkable 90% customer satisfaction feedback rating. His expertise spans various domains, including Windows Server management, Active Directory, and hardware troubleshooting, making him a versatile asset to the team. Taha's commitment to continuous improvement is evident in his pursuit of the CompTIA Security+ certification, further solidifying his technical foundation and enhancing his capabilities in information security.
In addition to his professional responsibilities, Taha has designed a dedicated Virtual Home Lab that showcases his commitment to personal growth and skill development. This lab allows him to experiment with technologies such as Microsoft Azure, VMware, and Linux, ensuring he remains at the forefront of industry advancements. Taha Abas exemplifies the blend of military discipline and technical expertise, making him an invaluable member of the Qmatic team and a reliable resource for clients navigating complex IT challenges.
Technical Support Specialist at Qmatic in October 2022 to Present
Network Analyst at Omni Tech Institute in July 2022 to July 2023
Air Operations Specialist at United States Air Force in December 2017 to December 2021
Computer Technician at OfficeMax in February 2016 to December 2017
Sales Consultant at OfficeMax in May 2015 to February 2016
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University of North Georgia - Mike Cottrell College of Business, Bachelor of Business Administration (B.B.A.), October 2026
University of North Georgia - Mike Cottrell College of Business, Associate of Arts and Sciences (A.A.S.), October 2026
Faith Academy (High School), High School Diploma, October 2026
Community College of United States Air Force, Associate of Science - AS, October 2026
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Zendesk
Windows Server
Amazon Web Services (AWS)
TeamViewer
SQL
PostgreSQL
Hazardous Materials
U.S. Department of Defense
IT Service Management
Virus Removal
Computer Diagnostics
Microsoft Office
Remote Access
ServiceNow
Help Desk Support
Information Technology
Service Desk
Hardware
Troubleshooting
Remote User Support
Flight Control Systems
Information Analysis
Critical Thinking
Project Management
Data Analysis
Communication
Problem Solving
Computer Hardware Troubleshooting
Network Troubleshooting
Active Directory
Microsoft Azure
CompTIA
Windows
Technical Support
Computer Hardware
Computer Literacy
Computer Proficiency
Computer Technology
Computer Information Systems
Computer Maintenance
JavaScript
Customer Service
Customer Experience
Cooperation
Team Building
Team Management
Teamwork
Management
Leadership
Community Outreach
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Discover more about QmaticWhat is Taha Abas email address?
Email Taha Abas at [email protected] and [email protected]. This email is the most updated Taha Abas's email found in 2026.
How to contact Taha Abas?
To contact Taha Abas send an email to [email protected] or [email protected]. (updated on September 03, 2024)
What company does Taha Abas work for?
Taha Abas works for Qmatic
What is Taha Abas's role at Qmatic?
Taha Abas is Technical Support Specialist
What is Taha Abas's Phone Number?
Taha Abas's phone (404) ***-*971
What industry does Taha Abas work in?
Taha Abas works in the Information Technology & Services industry.
Taha Abas Email Addresses
Taha Abas Phone Numbers
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