Synthia R
Supervisor - Homeowner Advocacy Analytics at Newrez LLC | Greenville-Spartanburg-Anderson, South Carolina Area
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As the QA Compliance Supervisor at Shellpoint Mortgage Servicing, Synthia R. plays a pivotal role in shaping the company’s quality assurance landscape. With a keen focus on compliance and operational excellence, Synthia has successfully built a quality assurance team from the ground up, establishing comprehensive processes and procedures that not only enhance audit readiness but also foster a culture of continuous improvement. Her expertise in project management and analytical thinking has been instrumental in coordinating QC/QA audit schedules, resulting in a remarkable 20% improvement in audit compliance metrics.
Synthia’s commitment to maintaining a high operational threshold is evident in her track record of delivering over 95% in audit remediation activities and compliance reviews. By leveraging her skills in root cause analysis and risk management, she identifies potential compliance gaps and implements strategic solutions that mitigate risks and enhance overall performance. Her ability to cultivate strong client relationships has also been a key factor in elevating Shellpoint’s compliance stature, ensuring that client needs are met while adhering to regulatory requirements.
In her supervisory role, Synthia leads a dedicated team of three, providing mentorship and training to incoming staff, thereby ensuring that the team is well-equipped to handle the complexities of the mortgage servicing industry. Her proficiency in business correspondence and procedure manuals further streamlines operations, allowing for clear communication and effective documentation. As Synthia continues to drive quality assurance initiatives at Shellpoint, her passion for excellence and unwavering dedication to compliance will undoubtedly contribute to the organization’s ongoing success in the mortgage servicing sector.
Supervisor - Homeowner Advocacy Analytics at Newrez LLC in November 2024 to Present
QA Compliance Supervisor at Newrez LLC in September 2023 to November 2024
Senior Compliance Analyst at Newrez LLC in April 2023 to September 2023
Compliance Coordinator at Newrez LLC in December 2020 to April 2023
Case Manager at American Substance Abuse Professionals in October 2019 to December 2020
Managing Paralegal (Foreclosure Manager) at Stern & Eisenberg in August 2018 to October 2019
Assistant Manager at S3 Shared Service Solutions, LLC in March 2018 to August 2018
Foreclosure Supervisor at Newrez LLC in April 2017 to March 2018
Foreclosure Team Lead at Newrez LLC in September 2016 to April 2017
Foreclosure Specialist at Newrez LLC in December 2014 to September 2016
Legal Assistant at Morris|Schneider|Wittstadt, LLC in March 2010 to August 2014
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Purdue University, Associate of Arts and Sciences (A.A.S.), July 2026
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Documentation and Process Development
Analytical Thinking
Conflict Resolution
Root Cause Analysis
Tracking Systems
Change Management
Project Management
Deductive Reasoning
Mortgages
Client Relations
Defaults
Business Correspondence
Procedure Manuals
Modifications
Auditing
Time Management
Case Management
Behavioral Health
Process Improvement
Risk Management
Legal Assistance
Foreclosures
Microsoft Excel
Legal Research
Legal Writing
Management
PACER
Mediation
Document Review
Litigation Support
Real Estate
Customer Service
Mortgage Lending
Litigation
Spreadsheets
Bankruptcy
Civil Litigation
Communication
Legal Compliance
LexisNexis
Document Drafting
Microsoft Office
Notary Public
Leadership
Training
Legal Document Preparation
Microsoft Outlook
Loan Servicing
Team Building
Portfolio Management
Mortgage Servicing
SharePoint
Compliance Management
Regulatory Compliance
Complaint Management
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Discover more about Newrez LLCWhat is Synthia R email address?
Email Synthia R at [email protected] and [email protected]. This email is the most updated Synthia R's email found in 2026.
How to contact Synthia R?
To contact Synthia R send an email to [email protected] or [email protected]. (updated on September 02, 2024)
What company does Synthia R work for?
Synthia R works for Newrez LLC
What is Synthia R's role at Newrez LLC?
Synthia R is Supervisor - Homeowner Advocacy Analytics
What is Synthia R's Phone Number?
Synthia R's phone (839) ***-*293
What industry does Synthia R work in?
Synthia R works in the Financial Services industry.
Synthia R Email Addresses
Synthia R Phone Numbers
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