Susmita Bashir
Senior Risk Operations Business Consultant at Intuit | United States
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Susmita Bashir is a seasoned Senior Technical Program Manager at Verizon, bringing over a decade of experience across diverse sectors including Technology, Aerospace, and Telecommunications. In her current role, she directs a dynamic global team of 100 professionals under the Emerge Program, where she spearheads seven critical initiatives aimed at enhancing sales and customer experience. Susmita's leadership not only fosters innovation but also emphasizes Agile project delivery, resulting in significant operational efficiencies that could save the company up to $10 million annually.
One of her notable projects involves leading a customer-centric team focused on the enhancement and defect resolution of Verizon's 5G Home Internet service, which has contributed to a remarkable 10% improvement in customer satisfaction metrics. Her expertise in software project management, combined with her strategic planning skills, allows her to effectively allocate resources and optimize processes across complex enterprise-wide projects. Susmita's proficiency in data analytics tools such as Power BI and Google Analytics further empowers her to make informed decisions that drive project success.
With a robust background in SaaS environments and a commitment to on-time product delivery, Susmita excels in navigating the intricacies of technical program management. Her ability to blend leadership with technical acumen positions her as a pivotal figure in Verizon's ongoing transformation and innovation journey, ensuring that the company remains at the forefront of the telecommunications industry.
Senior Risk Operations Business Consultant at Intuit in September 2024 to Present
Senior Technical Program Manager at Verizon in July 2023 to August 2024
Technical Program Manager at AT&T in March 2021 to June 2023
Technical Program Manager at RealPage, Inc. in January 2019 to January 2021
Technical Program Manager at Lockheed Martin in January 2018 to January 2019
Program Manager at Texas A&M University-Commerce in January 2017 to January 2019
Program Manager at Philip Morris International in January 2015 to January 2016
Business Communication Manager at North South University in January 2012 to January 2015
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Texas A&M University-Commerce, Master’s Degree, January 2016 to January 2018
North South University, Bachelor’s Degree, January 2011 to January 2015
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Coaching
Public Speaking
Change Management
Coaching & Mentoring
Risk Management
Leadership
Teamwork
Engineering
Leading transformational change
Product Strategy
Program Management Professional
Product Vision
Operational Excellence
Strategic Thinking
Risk Analysis
Resource Allocation
Vendor Management
IT Management
Critical Thinking
Project Estimation
Project Delivery
Agile Methodologies
Requirements Analysis
Program Management
Software Project Management
Business Analysis
Project Planning
Python
SQL
Tableau
Strategic Planning
Analytical Skills
Market Research
Business Planning
Agile Project Management
Project Management
Data Analysis
Data Visualization
Microsoft Excel
PowerPoint
Management
Microsoft Office
Search Engine Optimization (SEO)
Data Modeling
Web Analytics
Negotiation
Software Development Life Cycle (SDLC)
Statistics
Business Intelligence (BI)
Data Mining
R
Power BI
Google Analytics
SPSS
SAS
Qualtrics
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Discover more about IntuitWhat is Susmita Bashir email address?
Email Susmita Bashir at [email protected] and [email protected]. This email is the most updated Susmita Bashir's email found in 2026.
How to contact Susmita Bashir?
To contact Susmita Bashir send an email to [email protected] or [email protected]. (updated on May 11, 2024)
What company does Susmita Bashir work for?
Susmita Bashir works for Intuit
What is Susmita Bashir's role at Intuit?
Susmita Bashir is Senior Risk Operations Business Consultant
What is Susmita Bashir's Phone Number?
Susmita Bashir's phone (***) ***-*334
What industry does Susmita Bashir work in?
Susmita Bashir works in the Computer Software industry.
Susmita Bashir Email Addresses
Susmita Bashir Phone Numbers
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