Susie Hoffman
Scheduling Specialist 1 at Geisinger Health System | Dallas, Pennsylvania, United States
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Susie Hoffman currently serves as a Scheduling Specialist 1 at Geisinger Health System, where she plays a pivotal role in enhancing patient experience through efficient appointment management for multiple physician offices within a centralized location. With over 12 years of experience in the retail industry, Susie has seamlessly transitioned her expertise in customer service and operations to the healthcare sector. Her proven track record in exceeding customer expectations is evident in her meticulous attention to detail and her ability to handle complex scheduling issues with ease, ensuring that patients receive timely access to care.
In her current role, Susie is responsible for not only scheduling appointments but also addressing patient inquiries and resolving issues that may arise, thereby fostering a positive relationship between patients and healthcare providers. Her strong project management skills enable her to streamline processes, contributing to improved operational efficiency within the scheduling department. Additionally, Susie's background in employee relations and leadership development allows her to collaborate effectively with team members, enhancing overall service delivery.
Key projects that Susie has undertaken include the implementation of innovative scheduling protocols that have significantly reduced wait times and improved patient satisfaction scores. Her proficiency in computer literacy and inventory management further supports her ability to utilize scheduling software and maintain accurate records, ensuring a smooth workflow. As a dedicated professional, Susie Hoffman exemplifies the intersection of healthcare and customer service, making her an invaluable asset to the Geisinger Health System team.
Scheduling Specialist 1 at Geisinger Health System in November 2016 to Present
Scheduling Service Specialist II at Geisinger Health System in November 2016 to Present
Customer Service Support at Harris Teeter in April 2014 to February 2016
Merchandiser at American Greetings in April 2013 to February 2016
Retail Merchandiser at TNG – A Division of the Jim Pattison Group in October 2014 to October 2015
Retail Sales Merchandiser at Kohl's Department Stores in January 2013 to January 2013
Operations Manager at Christmas Tree Shops in June 2007 to October 2009
District Sales Manager at Tracy's Hallmark in January 1995 to January 2007
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Binghamton University, Bachelor of Science (B.S.), August 2026
Broome Community College, Transferred to Binghamton University, August 1994 to August 1995
Cornell University - SHRM Certification
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Receptionist Duties
Employee Benefits Design
Account Management
Performance Management
Leadership Development
Organizing Meetings
Teamwork
Customer Experience
Customer Support
General Administration
Expense Reports
Talent Management
Team Building
Interpersonal Skills
Organization Skills
Sales Management
Project Management
Time Management
Bank Reconciliation
Spreadsheets
Word Processing
Written Communication
Analytical Skills
Online Data Entry
Data Entry
Computer Literacy
Communication
LOA
Identifying Trends
Retail Sales
Employee Engagement
Attention to Detail
Recruiting
Succession Planning
Human Resources
Interviews
Retail
Management
Training
Customer Service
Payroll
Loss Prevention
Store Management
Inventory Management
Visual Merchandising
Employee Benefits
Merchandising
Coaching
Talent Acquisition
Inventory Control
New Hire Orientations
Sales
Profit
Leadership
Hiring
Employee Training
Selling
Employee Relations
Sourcing
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Discover more about Geisinger Health SystemWhat is Susie Hoffman email address?
Email Susie Hoffman at [email protected] and [email protected]. This email is the most updated Susie Hoffman's email found in 2026.
How to contact Susie Hoffman?
To contact Susie Hoffman send an email to [email protected] or [email protected]. (updated on January 04, 2025)
What company does Susie Hoffman work for?
Susie Hoffman works for Geisinger Health System
What is Susie Hoffman's role at Geisinger Health System?
Susie Hoffman is Scheduling Specialist 1
What is Susie Hoffman's Phone Number?
Susie Hoffman's phone (215) ***-*533
What industry does Susie Hoffman work in?
Susie Hoffman works in the Hospital & Health Care industry.
Susie Hoffman Email Addresses
Susie Hoffman Phone Numbers
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