Suha Js
Senior Analyst at Capgemini | Karnataka, India
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Suha Js is a dedicated Senior Analyst at Capgemini, bringing two years of robust experience in the information technology sector. In this role, Suha has honed her expertise in voice quality management and incident management, ensuring that clients receive top-notch service and support. Her proficiency in troubleshooting computer hardware and software issues has made her an invaluable asset to her team, allowing her to resolve complex technical challenges efficiently.
At Capgemini, Suha has been instrumental in key projects that focus on enhancing customer service experiences through innovative IT solutions. She has played a pivotal role in implementing Fido and Autopilot systems, which streamline operations and improve overall service delivery. Her adept use of ServiceNow for incident tracking and resolution has significantly reduced response times, thereby increasing customer satisfaction.
Suha's strong command of Microsoft Office tools further complements her analytical skills, enabling her to create comprehensive reports and presentations that drive informed decision-making. Her commitment to continuous improvement and her ability to adapt to evolving technologies position her as a forward-thinking professional in the IT landscape. As she continues to grow in her career, Suha Js remains focused on leveraging her skills to contribute to Capgemini's mission of delivering exceptional technology solutions that empower businesses and enhance user experiences.
Senior Analyst at Capgemini in May 2022 to Present
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Bapuji Institute of Engineering & Technology, DAVANAGERE, Bachelor of Engineering - BE, August 2026
Visvesvaraya Technological University, Bachelor of Engineering - BE, August 2026
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Help Desk Support
Microsoft Intune
Voice Quality
Incident Management
Information Technology
Fullfillment
Customer Service
Communication
Customer Satisfaction
Call Management
Service-Level Agreements (SLA)
Fido
Autopilot
Microsoft Office
Microsoft Excel
Computer Hardware Troubleshooting
IT Hardware Support
Bitlocker
Ticketing Systems
ServiceNow
LogMeIn
Technical Support
Troubleshooting
Vendor Management
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Discover more about CapgeminiWhat is Suha Js email address?
Email Suha Js at [email protected]. This email is the most updated Suha Js's email found in 2026.
How to contact Suha Js?
To contact Suha Js send an email to [email protected]. (updated on November 06, 2024)
What company does Suha Js work for?
Suha Js works for Capgemini
What is Suha Js's role at Capgemini?
Suha Js is Senior Analyst
What is Suha Js's Phone Number?
Suha Js's phone (**) *** *** 118
What industry does Suha Js work in?
Suha Js works in the Civil Engineering industry.
Suha Js Email Addresses
Suha Js Phone Numbers
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