Sue Pha
Technical Support Analyst at TDX Tech | Minneapolis, Minnesota, United States
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Sue Pha currently serves as a Technical Support Analyst at TDX Tech, where she plays a vital role in ensuring seamless technology operations for the company's clients. In this position, Sue leverages her strong troubleshooting skills and technical expertise to diagnose and resolve complex issues related to hardware, software, and network systems. Her proactive approach to system optimization has significantly improved client satisfaction and operational efficiency. Sue’s proficiency in utilizing Power BI and Excel enables her to develop dynamic dashboards that transform raw data into actionable insights, empowering stakeholders to make informed business decisions. She has also automated routine monitoring and troubleshooting tasks through Python scripting, which has reduced manual workload and enhanced system reliability.
In addition to her frontline support responsibilities, Sue is actively involved in key projects that focus on database management and automation. Her experience with SQL and database management systems allows her to optimize data storage solutions and streamline data retrieval processes. She is also skilled in the Software Development Life Cycle (SDLC), debugging, and testing, ensuring that solutions are robust and scalable. Her expertise extends to programming languages such as Java and JavaScript, which she applies in developing and maintaining internal tools and client-facing applications. With a growing focus on data visualization and automation, Sue is building a comprehensive skill set that aligns with her aspirations as a software developer and data analyst. Her technical and mechanical knowledge, combined with her commitment to continuous learning—currently pursuing a B.S. in Computer Science—positions her as a valuable asset to TDX Tech’s innovative projects and client success initiatives.
Technical Support Analyst at TDX Tech in May 2024 to Present
Field Services Engineer II at Technology Service Professional in September 2022 to April 2024
Software Support Analyst at Coordinated Business Systems in February 2021 to August 2022
Avionics QA at Honeywell in December 2018 to January 2021
Automotive Technician at Budget Auto Repair in May 2016 to November 2018
Machine Builder at Loram Maintenance of Way, Inc. in May 2013 to April 2016
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Rasmussen University, Bachelor of Science - BS, October 2026
Rasmussen University, Associate of Science - AS, October 2026
Brooklyn Center High School, October 2026
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VMware
Testing & Debugging
Jira
Selenuim
Amazon Web Services (AWS)
Android Studio
Wireshark
Nmap
Metasploit
VirtualBox
SQLite
Flask
Eclipse
Node.js
Full-Stack Development
System Architecture Design
Software Development Life Cycle (SDLC)
Cybersecurity Analysis
Network Monitoring
Linux Administration
Virtualization
Mobile Application Development
API Integration
Geolocation Services
User Interface Design
Debugging & Testing
Version Control
Python
Database Design
HMTL
CSS
Real Time Communication
Error Handling and Debugging
GitHub
Front-End Development
MongoDB
MySQL
Server Op
Back-End Web Development
Error handling
Survey for performance
Python (Programming Language)
SQL
Cross-team Collaboration
Precision and Calibration
Operational Efficiency
Quality Assurance
Data Management in SAP
Performance Evaluation
Technical Documentation
Data Analysis
Java (Programming Language)
Application Programming Interfaces (API)
JavaScript
Web Design Principles
Responsive Web Design
Entry Level Scripting and Automation
Network Security Implementation
Data Management
Computer System Management
Database Management System (DBMS)
Network Administration
Java
HTML
Cascading Style Sheets (CSS)
Scripting
Technical Support and Troubleshooting
System Administration
Entry Level - Scripting and Automation
Machine Building
Customer Service and Communication
Mechanical Skills and Knowledge
Blueprint and Schematic Reading and Interpretation
Welding and Metal Fabrication Skills
Attention to Detail and Precision Measurement
Safety Awareness and Protocol
Technical and Mechanical Knowledge
Diagnostic Skills
Manual Dexterity and Physical Stamina
Customer Service and Communication Skills
Time Management and Efficiency
Avionics System
Precision and Attention to Details
Manual Dexterity and Hand-Eye Coordination
Quality Control Awareness
Teamwork and Communication Skills
Field Service Engineering
Advanced Technical Support
C++
Putty
UNIX and UNISYS server
Cable Management
Technical Support
Problem Solving
Project Management
Azure AD
Microsoft 365
VMware View
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Discover more about TDX TechWhat is Sue Pha email address?
Email Sue Pha at [email protected], [email protected], [email protected] and [email protected]. This email is the most updated Sue Pha's email found in 2026.
What is Sue Pha phone number?
Sue Pha phone number is 7635606749.
How to contact Sue Pha?
To contact Sue Pha send an email to [email protected], [email protected], [email protected] or [email protected]. If you want to call Sue Pha try calling on 7635606749. (updated on May 26, 2025)
What company does Sue Pha work for?
Sue Pha works for TDX Tech
What is Sue Pha's role at TDX Tech?
Sue Pha is Technical Support Analyst
What industry does Sue Pha work in?
Sue Pha works in the Information Technology & Services industry.
Sue Pha Email Addresses
Sue Pha Phone Numbers
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