Stone Medrano
Case Manager at United Tax Defense | Fullerton, California, United States
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Stone Medrano currently serves as a Case Manager at United Tax Defense, where he plays a pivotal role in guiding clients through complex tax resolution processes. In this position, Stone leverages his extensive background in taxes and finance to deliver personalized and effective solutions for individuals facing tax-related challenges. His expertise in tax compliance and problem-solving enables him to accurately review wage and income transcripts, helping clients identify discrepancies and determine their current income status for accurate tax filings.
One of Stone’s key projects involves managing the collection and organization of clients’ tax documents, ensuring that past due returns are filed correctly and efficiently. His attention to detail and commitment to client satisfaction are evident in his proactive communication approach—responding to emails, texts, and calls within 24-48 hours to keep clients informed and reassured throughout the resolution process. Stone’s strong customer service skills, combined with his ability to work collaboratively within a team, foster a positive experience for clients navigating stressful tax situations.
Additionally, Stone’s proficiency in written communication and phone etiquette ensures clear, professional interactions that build trust and confidence. His dedication to achieving the best results aligns with United Tax Defense’s mission to deliver exceptional tax resolution services. Overall, Stone Medrano’s role exemplifies his passion for helping clients resolve their tax issues efficiently while utilizing his skills in tax compliance, customer support, and problem-solving to make a meaningful impact in the industry.
Case Manager at United Tax Defense in May 2025 to Present
Case Advocate at Tax Relief Advocates in November 2024 to May 2025
Lead Administrative Assistant at TaxRise in August 2024 to November 2024
Lead Mailing Clerk at TaxRise in August 2023 to August 2024
Client Care Representative at TaxRise in April 2023 to August 2023
Mailing Clerk at TaxRise in July 2022 to April 2023
Direct Mail Machine Operator at FSSI - Financial Statement Services Inc. in January 2021 to July 2022
Shipping and Receiving Clerk at Consumer Portfolio Services in July 2017 to July 2020
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El Modena High School, September 2026
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Case Management
Customer Satisfaction
Teamwork
Interpersonal Skills
Spreadsheets
Computer Literacy
Communication
Administrative Assistance
Word Processing
Written Communication
Microsoft Word
Research Skills
IRS
Tax Compliance
Investigation
Mail Sorting
Mail Servers
Machine Operation
Machine Learning
Production Management
Production
Computer
Email
Scanning
Data Entry
Customer Experience
Customer Support
Sales
Mathematics
Attention to Detail
Leadership
Customer Service
Tax
Time Management
Problem Solving
Organization Skills
Phone Etiquette
Customer Relationship Management (CRM)
Microsoft Office
Microsoft Excel
Direct Mail
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What is Stone Medrano email address?
Email Stone Medrano at [email protected] and [email protected]. This email is the most updated Stone Medrano's email found in 2026.
How to contact Stone Medrano?
To contact Stone Medrano send an email to [email protected] or [email protected]. (updated on May 29, 2025)
What company does Stone Medrano work for?
Stone Medrano works for United Tax Defense
What is Stone Medrano's role at United Tax Defense?
Stone Medrano is Case Manager
What is Stone Medrano's Phone Number?
Stone Medrano's phone (213) ***-*423
What industry does Stone Medrano work in?
Stone Medrano works in the Financial Services industry.
Stone Medrano Email Addresses
Stone Medrano Phone Numbers
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