Steven R
Senior Manager, Operations at ICF | Roanoke, Virginia, United States
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Senior Manager, Operations at ICF in March 2019 to Present
Senior Manager, Customer Care, Training and Quality at ICF in April 2023 to Present
Operations Manager at ICF in March 2016 to March 2019
IVR technician at ICF in January 2013 to March 2016
Operations Manager at US Marine Corps in July 1991 to October 2011
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American Military University, Bachelor of Arts - BA
American Military University, Associate's degree
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Customer Contact
Cross-functional Team Leadership
Operations Management
Team Leadership
People Management
Operational Planning
Budget Management
Quality Management
Curriculum Development
Physical Security
Technical Support
Risk Management
Operational Risk Management
Quality Assurance
Inventory Management
Strategic Planning
Continuous Improvement
Inventory Control
Business Process Improvement
Analytical Skills
Project Management
Operational Risk
Customer Satisfaction
Microsoft Office
Team Building
Management
Leadership
Training
Leadership Development
Personnel Management
Training & Development
Employee Engagement
Mentoring
Communication
Customer Service
Training Management
Equipment Accountability
Process Improvement
Contact Center Management
Energy Efficiency
Supervisory Skills
Quality Control
Operational Strategy
Web Chat
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Customer Relationship Management (CRM)
Conflict Management
Lean Six Sigma
Scrum
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Discover more about ICFWhat is Steven R email address?
Email Steven R at [email protected]. This email is the most updated Steven R's email found in 2026.
How to contact Steven R?
To contact Steven R send an email to [email protected].
What company does Steven R work for?
Steven R works for ICF
What is Steven R's role at ICF?
Steven R is Senior Manager, Operations
What is Steven R's Phone Number?
Steven R's phone (703) ***-*503
Steven R Email Addresses
Steven R Phone Numbers
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