Steven Framke
Service Manager at Lupient Automotive Group | Stillwater, Minnesota, United States
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As the Service Manager at Cornerstone Automotive, Steven Framke brings over 15 years of extensive experience in the automotive industry, where he has honed his expertise in service operations and customer-focused service. In his current role, Steven leads a dynamic team of over 30 employees, including technicians, valet drivers, and service advisors, fostering a collaborative environment that prioritizes optimum service quality. His leadership is instrumental in maintaining the dealership's reputation as a trusted family-owned business for over a century, ensuring that every customer interaction reflects the core values of loyalty and satisfaction.
Steven's commitment to continuous improvement is evident in his proactive approach to business process enhancement. He regularly conducts interviews, sets up efficient schedules, and constructs competitive pay plans that motivate his team while aligning with the dealership's strategic goals. His comprehensive training, including certifications in Service, Digital Marketing, and General Motors' Executive courses, equips him with the knowledge to implement innovative solutions that elevate customer satisfaction (CSAT) and loyalty.
Key projects under Steven's management include the integration of advanced service technologies and digital marketing strategies to streamline operations and enhance the customer experience. His ASE certification further underscores his technical proficiency, allowing him to bridge the gap between service excellence and customer engagement effectively. As he continues to strive for personal and professional growth, Steven remains dedicated to transforming Cornerstone Automotive into a benchmark for service quality in the automotive industry.
Service Manager at Lupient Automotive Group in February 2025 to Present
Service Manager at Cornerstone Automotive in September 2021 to February 2025
Automotive Service Writer at Napleton Automotive Group in August 2019 to September 2021
Department Manager at AutoNation in October 2016 to August 2019
Sales Consultant at Morrie's Auto Group in August 2014 to February 2015
Automotive Service Writer at Tire Pros & Wheel Experts in October 2009 to August 2013
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WyoTech, Associate's degree, July 2026
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Customer Relationship Management (CRM)
Budgeting
Client Relations
Customer Relations
Relationship Development
Coaching
Communication
Tracking Systems
Industry standards
Management
Training
Working Experience
Automotive
Automotive Management
Team Leadership
Customer Satisfaction
Business Process Improvement
ASE Certified
Customer Loyalty
Customer Satisfaction (CSAT)
Service Operations
Customer-Focused Service
Customer Service Management
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Discover more about Lupient Automotive GroupWhat is Steven Framke email address?
Email Steven Framke at [email protected] and [email protected]. This email is the most updated Steven Framke's email found in 2026.
What is Steven Framke phone number?
Steven Framke phone number is 9896860865.
How to contact Steven Framke?
To contact Steven Framke send an email to [email protected] or [email protected]. If you want to call Steven Framke try calling on 9896860865. (updated on September 26, 2024)
What company does Steven Framke work for?
Steven Framke works for Lupient Automotive Group
What is Steven Framke's role at Lupient Automotive Group?
Steven Framke is Service Manager
What industry does Steven Framke work in?
Steven Framke works in the Automotive industry.
Steven Framke Email Addresses
Steven Framke Phone Numbers
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