Steve Amshoff
Project Manager at Humana COE-CE Language Experience Affinity Programs | Louisville, Kentucky, United States
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Steve Amshoff currently serves as a Project Manager at Humana's Center of Excellence for Consumer Experience (COE-CE), where he plays a pivotal role in enhancing healthcare accessibility and inclusivity. His primary focus is on managing programs that ensure compliance with the Americans with Disabilities Act (ADA) and regulations concerning Limited English Proficiency (LEP). By spearheading initiatives that address non-discrimination in healthcare, Steve is dedicated to improving the consumer experience for diverse populations, ensuring that all individuals, regardless of language or disability, receive equitable access to healthcare services.
In his role, Steve oversees a substantial budget of $42 million dedicated to Non-English programs and ADA Compliance initiatives. His expertise in optimizing processes related to Over the Phone Interpretation and Document Translation is crucial in streamlining communication between healthcare providers and patients. By administering and managing foreign language proficiency testing for bilingual associates, he ensures that Humana's workforce is equipped to meet the needs of its diverse customer base effectively.
Steve's skill set encompasses a broad range of competencies, including knowledge acquisition, HIPAA compliance, and business process improvement. His analytical capabilities allow him to assess and enhance existing workflows, driving efficiency and effectiveness in program delivery. Additionally, his proficiency in tools like SharePoint and Access aids in the management and dissemination of critical information across teams. Through his strategic leadership and commitment to inclusivity, Steve Amshoff is not only advancing Humana's mission but also setting a benchmark for consumer experience excellence in the healthcare industry.
Project Manager at Humana COE-CE Language Experience Affinity Programs in January 2014 to Present
ADA/Civil Rights Compliance Officer at Humana in February 2018 to Present
Project Manager at Humana in January 2011 to February 2018
Project Manager at Humana, Government and Other Business Segments in October 2006 to December 2013
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Glendale Community College, Bachelor's degree, November 2026
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Continuous Improvement
Account Management
Teamwork
Procurement
US Healthcare
Healthcare Compliance
Knowledge Acquisition
Policies & Procedures
State Compliance
Process Improvement
Insurance
Health Insurance
HIPAA
Team Building
Analysis
Leadership
Vendor Management
Healthcare
SharePoint
Project Management
Visio
Program Management
Policy
Access
Customer Service
Healthcare Management
Data Analysis
Managed Care
Credentialing
Lotus Notes
Process Management
Government
Business Development
Microsoft Office
Microsoft Excel
Employee Relations
Provider Relations
Network Development
Utilization Management
Claims Resolution
Disease Management
Internal Communications
Captivate
Microsoft Word
Event Management
Management
ADA Compliance
Business Process Improvement
U.S. Health Insurance Portability and Accountability Act (HIPAA)
Microsoft Access
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What is Steve Amshoff email address?
Email Steve Amshoff at [email protected] and [email protected]. This email is the most updated Steve Amshoff's email found in 2026.
How to contact Steve Amshoff?
To contact Steve Amshoff send an email to [email protected] or [email protected]. (updated on January 03, 2025)
What company does Steve Amshoff work for?
Steve Amshoff works for Humana COE-CE Language Experience Affinity Programs
What is Steve Amshoff's role at Humana COE-CE Language Experience Affinity Programs?
Steve Amshoff is Project Manager
What is Steve Amshoff's Phone Number?
Steve Amshoff's phone (502) ***-*396
What industry does Steve Amshoff work in?
Steve Amshoff works in the Insurance industry.
Steve Amshoff Email Addresses
Steve Amshoff Phone Numbers
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