Stephen Mcconkey
Senior Service Delivery Manager - Utilities at Fujitsu | Greater Dublin
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Stephen McConkey is a highly accomplished Service Engineer at Fujitsu, bringing over two decades of expertise in delivering innovative IT solutions and exceptional service delivery. His current role involves leveraging his deep technical knowledge and strategic insight to support complex IT infrastructures, ensuring optimal performance, security, and reliability for clients across diverse sectors. Stephen’s proficiency in areas such as IT management, security, storage, and Windows 7 migration enables him to troubleshoot and resolve critical issues efficiently, minimizing downtime and enhancing overall operational resilience.
At Fujitsu, Stephen plays a pivotal role in implementing best practices for service management, utilizing ITIL frameworks to streamline processes and improve customer satisfaction. His hands-on approach and technical acumen make him a trusted advisor for clients seeking to optimize their IT environments. Additionally, Stephen actively contributes to project management initiatives, supporting the deployment of new systems, upgrades, and security enhancements that align with industry standards and compliance requirements.
His expertise extends beyond technical skills into stakeholder management and strategic planning, ensuring that client needs are met with tailored solutions that drive business value. Stephen’s ability to communicate complex technical concepts clearly and collaborate effectively with cross-functional teams has been instrumental in fostering long-term client relationships. As a Service Engineer at Fujitsu, Stephen remains committed to continuous improvement, staying abreast of emerging technologies and industry trends to deliver innovative solutions that support clients’ digital transformation journeys.
Senior Service Delivery Manager - Utilities at Fujitsu in April 2023 to Present
Client Director at ProStrategy in January 2025 to Present
Senior Service Delivery Manager - EPOS at Fujitsu in April 2021 to April 2023
Senior Service Delivery Manager - Retail at Fujitsu in January 2015 to March 2021
Service Delivery Manager - Utilities at Fujitsu in January 2011 to January 2015
Area Operations Manager at Fujitsu in April 2007 to January 2011
Service Engineer at Fujitsu in May 1998 to April 2007
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Colaiste Dhulaigh, Diploma, August 1996 to August 1997
FÁS Jamestown Road, Finglas, City of Guilds, August 1997 to August 1998
St. Fintan's High School Leaving Certificate, August 1991 to August 1996
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Vendor Relations
Resiliency
Risk Assessment
Business Alignment
Crisis Management
Technology Architecture
Stakeholder Engagement
Desktop Support
Supplier Relationship Management
Vendor Management
Presentations
Account Planning
Asset Management
Request for Quotation (RFQ)
Request for Information (RFI)
IT Leadership
Application Management Services
Service Engineering
Internet Protocol Suite (TCP/IP)
Field Service Engineering
Customer Success
Project Portfolio Management
Financial Reporting
P&L Management · IT Infrastructure Management
Critical Thinking
P&L Management
Stakeholder Management
Multitasking
Communication
Financial Results
Performance Management
Coaching
Team Development
Positive Work Environment
Customer Service Operations
Global Delivery
IT Infrastructure Management
IT Documentation
Customer Satisfaction
IT Service Management
Service Management
Incident Management
Project Management
Management
Sla
Computer Hardware
Disaster Recovery
IT Management
ITIL
Security
Team Leadership
Managed Services
Hardware
Windows Server
Problem Solving
Business Continuity
Storage
Troubleshooting
Windows 7
Solution Delivery
Resource Management
Service Delivery
KPI Implementation
Technical Support
Networking
Change Management
Leadership
Service Desk
Data Center
Cloud Computing
Servers
IT Strategy
Outsourcing
Active Directory
Business Analysis
Problem Management
Service-Level Agreements (SLA)
Itil Certified
Service Operation
Global Service Management
Change Process
Service Improvement Plans
Ola
Major Incident Management
Service Improvement
Storage Area Network (SAN)
Capacity Management
VMware Infrastructure
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Discover more about FujitsuWhat is Stephen Mcconkey email address?
Email Stephen Mcconkey at [email protected] and [email protected]. This email is the most updated Stephen Mcconkey's email found in 2026.
What is Stephen Mcconkey phone number?
Stephen Mcconkey phone number is +353867752500.
How to contact Stephen Mcconkey?
To contact Stephen Mcconkey send an email to [email protected] or [email protected]. If you want to call Stephen Mcconkey try calling on +353867752500. (updated on June 17, 2025)
What company does Stephen Mcconkey work for?
Stephen Mcconkey works for Fujitsu
What is Stephen Mcconkey's role at Fujitsu?
Stephen Mcconkey is Senior Service Delivery Manager - Utilities
What industry does Stephen Mcconkey work in?
Stephen Mcconkey works in the Information Technology & Services industry.
Stephen Mcconkey Email Addresses
Stephen Mcconkey Phone Numbers
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