Stephen Aghwana
Salesforce Business Analyst / Salesforce Administrator at Talent Stacker | Salesforce Career Development Program | Lagos, Lagos State, Nigeria
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Stephen Aghwana is a dynamic Salesforce Business Analyst and Administrator currently making significant strides within the Talent Stacker | Salesforce Career Development Program. With over 16 years of experience in customer service, Stephen brings a wealth of knowledge and a customer-centric approach to his role, where he is actively engaged in enhancing the Salesforce ecosystem. His participation in this professional development program allows him to collaborate with a diverse team of individuals, all dedicated to mastering the best practices surrounding Salesforce.
Stephen's expertise in customer experience and change management has been instrumental in driving key projects aimed at optimizing user engagement and satisfaction. By leveraging his skills in business analysis and functional testing, he effectively identifies areas for improvement within Salesforce implementations, ensuring that solutions are not only technically sound but also aligned with customer needs. His hands-on experience in sprint planning and usability testing further enhances his ability to deliver high-quality outcomes that resonate with end-users.
In addition to his technical acumen, Stephen is committed to continuous learning, participating in live workshops that cover essential Salesforce topics. This commitment not only prepares him for certification but also positions him as a knowledgeable resource within his team. As he navigates the complexities of the Salesforce platform, Stephen's focus on customer management and user acceptance testing ensures that the solutions he develops are both innovative and practical, ultimately contributing to increased customer satisfaction and retention. Through his role at Talent Stacker, Stephen is not just advancing his career; he is also shaping the future of customer service in the Salesforce ecosystem.
Salesforce Business Analyst / Salesforce Administrator at Talent Stacker | Salesforce Career Development Program in April 2023 to Present
Customer Success Manager at TestRail in March 2024 to Present
Scrum Master / Business Analyst at Almond Careers - Training, Consulting in December 2022 to June 2023
Customer onboarding Analyst at Imagine Learning in August 2022 to January 2023
WordPress Technical Support Agent at Automattic in July 2021 to June 2022
Customer Service Specialist at JAZEL Auto in May 2018 to December 2021
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Covenant University, B.sc, October 2026
Chartered Institute of Personnel Management (CIPM), Associate Chartered Institute of Personnel Management (ACIPM), October 2026
Chartered Institute of Personnel Management (CIPM), Professional Diploma in Human Resources Management, October 2026
Trailhead by Salesforce, October 2026
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Salesforce.com Administration
Requirements Gathering
Requirements Engineering
Sprint Planning
Backlog Management
Business Requirements
Business Model Canvas
E-Commerce
Help Desk Support
Contact Centers
Sales
Customer Support
Technical Support
scrum master
Scrum
Agile Methodologies
Kanban
Customer Experience
Stakeholder Management
Stakeholder Engagement
Communication
Functional Testing
Management
Customer Service
Human Resources
Business Analysis
Human Resource Planning
Project Management
Business Strategy
Strategic Planning
People-oriented
Employee Benefits
User Acceptance Testing
Team Leadership
Call Center Administration
Problem Management
Customer Management
Strategy
Telecommunications
Dispute Resolution
Change Management
Training
Analysis
Change Readiness
Usability Testing
Software Quality Assurance
Microsoft Office
Analytical Skills
Customer Relationship Management (CRM)
WordPress
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Discover more about Talent Stacker | Salesforce Career Development ProgramWhat is Stephen Aghwana email address?
Email Stephen Aghwana at [email protected] and [email protected]. This email is the most updated Stephen Aghwana's email found in 2026.
What is Stephen Aghwana phone number?
Stephen Aghwana phone number is 2347062021710.
How to contact Stephen Aghwana?
To contact Stephen Aghwana send an email to [email protected] or [email protected]. If you want to call Stephen Aghwana try calling on 2347062021710. (updated on August 18, 2024)
What company does Stephen Aghwana work for?
Stephen Aghwana works for Talent Stacker | Salesforce Career Development Program
What is Stephen Aghwana's role at Talent Stacker | Salesforce Career Development Program?
Stephen Aghwana is Salesforce Business Analyst / Salesforce Administrator
What industry does Stephen Aghwana work in?
Stephen Aghwana works in the E-learning industry.
Stephen Aghwana Email Addresses
Stephen Aghwana Phone Numbers
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