Stephan Thiele
Business Analyst at CGI | Erfurt, Thuringia, Germany
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Stephan Thiele currently serves as a Business Analyst at CGI, where he leverages his extensive expertise in Application Service Optimization to drive impactful digital transformation initiatives. In this role, he focuses on analyzing and enhancing service delivery processes, ensuring that client applications operate efficiently and align with strategic business objectives. His deep understanding of ServiceNow, Atlassian applications, and ITSM frameworks like BMC Helix and Ivanti positions him as a key contributor to complex project implementations and ongoing service management improvements.
At CGI, Stephan is actively involved in key projects that encompass process optimization, knowledge management, and automation strategies. His proficiency in designing workflows, developing performance analytics reports, and managing requirements ensures that client teams can make data-driven decisions and streamline their operations. His expertise in Agile methodologies, including Scrum and Kanban, enables him to facilitate collaborative project environments, fostering continuous improvement and rapid delivery.
Stephan’s comprehensive skill set extends to administration and automation of Atlassian Suite tools such as Jira and Confluence, where he optimizes project tracking and documentation processes. His background in process consulting and enterprise resource planning (ERP) further enhances his ability to align IT services with broader business goals. With a focus on ITIL4 best practices, he ensures that service management frameworks are effectively implemented and maintained.
Overall, Stephan Thiele’s combination of technical acumen, project management expertise, and industry-specific knowledge makes him a valuable asset at CGI, consistently delivering innovative solutions that enhance operational efficiency and support digital transformation journeys across diverse industries, including Medizintechnik and Kunststofftechnik.
Business Analyst at CGI in June 2022 to Present
Business Analyst at CGI in November 2021 to June 2022
Moulding Engineer & Process Optimization, Teamlead at Moulding Company in November 2017 to February 2020
Moulding Engineer & Process Optimization at Moulding Comnpany in February 2017 to November 2017
Moulding Engineer & Process Optimization & Teamlead at Moulding Company in September 2010 to February 2017
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Studiengemeinschaft Darmstadt GmbH, Abschluss & Zertifikat, October 2026
Scrum 101, Professional Product Owner, October 2026
Scrum 101, Professional Scrum Master, October 2026
IAD GmbH, Zertifikat, October 2026
Studiengemeinschaft Darmstadt GmbH, Teilnahmebestätigung, October 2026
Staatliches Berufsschulzentrum Ludwig Erhard, Berufsausbildung, October 2026
Staatlich anerkannte Höhere Berufsfachschule Gotha, Berufsausbildung, October 2026
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Deutsch-Englisch
Team-Building
Moderation von Meetings
Confluence
Business-Analyse
ServiceNow
Consulting
Agile Methoden
Scrum
Kanban
Atlassian Suite
IT-Automatisierung
Wissensmanagement
Prozessberatung
Prozessoptimierung
Projektmanagement
Enterprise Resource Planning (ERP)
Wertschöpfungsanalyse
ITIL
Usability
Design Thinking
User Experience (UX)
IT-Service-Management
Netzwerkadministration
Certified Product Owner
Microservices
Teamführung
Benutzerverwaltung
Ressourcenverwaltung
Continuous Integration und Continuous Delivery (CI/CD)
Content-Management-Systeme (CMS)
Git
C#
Linux
Microsoft Azure
Industrieroboter
Industrielle Instandhaltung
Scripting
JavaScript
HTML5
Cascading Style Sheets (CSS)
Netzwerktechnik
Internet-Sicherheit
Webentwicklung
Qualitätssicherung
Elektroinstallation
Elektromechanik
Elektrische Fehlersuche
Schaltpläne
Automotive
Medizintechnik
Kunststofftechnik
Rapid Prototyping
Werkzeug- und Formenbau
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Discover more about CGIWhat is Stephan Thiele email address?
Email Stephan Thiele at [email protected]. This email is the most updated Stephan Thiele's email found in 2026.
How to contact Stephan Thiele?
To contact Stephan Thiele send an email to [email protected]. (updated on March 08, 2025)
What company does Stephan Thiele work for?
Stephan Thiele works for CGI
What is Stephan Thiele's role at CGI?
Stephan Thiele is Business Analyst
What is Stephan Thiele's Phone Number?
Stephan Thiele's phone (**) *** *** 241
What industry does Stephan Thiele work in?
Stephan Thiele works in the Information Technology & Services industry.
Stephan Thiele Email Addresses
Stephan Thiele Phone Numbers
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