Stenio O
Senior IT Ops Analyst & Deputy TL at Toyota Kreditbank GmbH | Cologne, North Rhine-Westphalia, Germany
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Stenio O. currently serves as a Senior IT Operations Analyst and Deputy Team Lead at Toyota Kreditbank GmbH, where he plays a pivotal role in ensuring the seamless delivery and management of IT services within a dynamic financial environment. Leveraging over a decade of extensive experience in IT support and systems administration, Stenio is instrumental in optimizing end-to-end computing services, implementing robust ITSM processes, and streamlining infrastructure management. His expertise in tools such as ServiceNow and ManageEngine enables him to efficiently handle incident management, service requests, and change management, ensuring minimal downtime and enhanced service quality.
In his current role, Stenio actively contributes to the development and refinement of IT operational procedures, aligning them with industry best practices like ITIL. He collaborates closely with cross-functional teams to oversee hardware procurement, including servers, desktops, and networking equipment, as well as licensing for critical software such as O365 and Adobe Creative Cloud. His proficiency in managing cloud-based platforms like Microsoft Azure further enhances the bank’s digital infrastructure, supporting scalable and secure IT solutions.
As Deputy Team Lead, Stenio also assists in coordinating IT projects, facilitating Scrum-based methodologies to promote agile delivery, and serving as a key member of the Change Advisory Board (CAB). His proactive approach and customer-oriented mindset ensure that IT services are aligned with business needs, fostering continuous improvement and operational excellence. With his comprehensive skill set encompassing ITIL, systems analysis, and problem-solving, Stenio O. remains a vital asset in driving innovative IT solutions and maintaining the high standards expected at Toyota Kreditbank GmbH.
Senior IT Ops Analyst & Deputy TL at Toyota Kreditbank GmbH in January 2023 to Present
Information Technology Operations Analyst at Toyota Kreditbank GmbH in August 2021 to January 2023
Information Technology Support Analyst at dentsu international in May 2019 to August 2021
AGM Trainee - Personal Trainer at The Gym Group in October 2013 to October 2018
ICT Support at RPJ Investimentos in May 2010 to September 2010
ICT Technician at Conceptual PT in June 2005 to September 2009
Junior Support at Colegio Sao Teotonio in September 2003 to June 2005
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University of Liverpool, Postgraduate, August 2026
Chartered Management Institute, Diploma in First Line Management & Leadership, August 2026
I.A.T.A - Lisboa, Bsc in Computing Systems and Programming, August 2026
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ITIL Certified
Value Chain
ITIL Process
English
IT Procurement
Employee Training
Office 365 Administration
Information Technology
Technical Support
IT Service Management
ITIL
IT Solutions
Systems Analysis
Software
System Administration
Troubleshooting
Software Installation
Computer Maintenance
Computer Hardware Troubleshooting
Service Desk
Technical Documentation
Computer Networking
Agile Methodologies
Office 365
Active Directory
Operating Systems
Windows Server
Microsoft Exchange
Computer Hardware
SharePoint
Microsoft Azure
Management
Customer Service
Team Leadership
Organizational Leadership
Teamwork
Communication
Microsoft Intune
PowerShell
ServiceNow
Leadership
Service Delivery
Team Management
Problem Solving
Critical Thinking
Microsoft Office
Business Analysis
Requirements Analysis
Purchasing
Scrum
Business Process Management
Cross-functional Collaborations
Project Management
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Discover more about Toyota Kreditbank GmbHWhat is Stenio O email address?
Email Stenio O at [email protected] and [email protected]. This email is the most updated Stenio O's email found in 2026.
How to contact Stenio O?
To contact Stenio O send an email to [email protected] or [email protected]. (updated on March 08, 2025)
What company does Stenio O work for?
Stenio O works for Toyota Kreditbank GmbH
What is Stenio O's role at Toyota Kreditbank GmbH?
Stenio O is Senior IT Ops Analyst & Deputy TL
What is Stenio O's Phone Number?
Stenio O's phone (**) *** *** 162
What industry does Stenio O work in?
Stenio O works in the Banking industry.
Stenio O Email Addresses
Stenio O Phone Numbers
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