Starrann Ferguson
Sr. Student Services Manager at Magoosh | Brooklyn, New York, United States
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Sr. Student Services Manager at Magoosh in March 2022 to Present
ERG Lead, BMAT (Black Magooshers All Together) at Magoosh in July 2022 to Present
Associate, Customer Experience Manager at Burrow in November 2021 to February 2022
Customer Experience Manager at Keen Health in September 2021 to November 2021
Student Success Manager at Edquity in December 2020 to November 2021
Senior Student Success Representative at Edquity in July 2020 to December 2020
Student Success Representative at Edquity in April 2020 to July 2020
Customer Experience, Escalation Manager at Casper in December 2019 to April 2020
CX Specialist at Casper in May 2019 to November 2019
Customer Sucess Lead at Function of Beauty in May 2018 to April 2019
Customer Success Associate at Function of Beauty in January 2018 to May 2018
NYCHA: Call Center Representative at NYC Department of Information Technology & Telecommunications in June 2017 to December 2017
Reference Desk Technician/Administrator at Hunter College in July 2016 to December 2017
Shift Team Lead at Walgreens in May 2016 to August 2017
Receptionist + Office Manager at City of New York, Administration for Children's Services in June 2013 to May 2016
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Metropolitan College of New York, Master of Business Administration - MBA, January 2018 to January 2019
Hunter College, Bachelor's degree, January 2015 to January 2018
Borough of Manhattan Community College, Associate's degree, January 2013 to January 2015
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Service-Level Agreements (SLA)
Customer Loyalty
Product Service
Customer Service Management
Customer Satisfaction
Strategy
Problem Solving
Microsoft Office
Customer Service
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Cash Handling
Customer Support
Psychology
Data Entry
Zendesk
FreshDesk
Scheduling
Appointment Scheduling
Marketing
Management
Teamwork
Client Issue Resolution
Product Support
Critical Thinking
Account Management
Customer Education
Root Cause Problem Solving
Customer Relationship Management (CRM)
Data Analysis
Software as a Service (SaaS)
SQL
Microsoft SQL Server
Project Management
Strategic Planning
CPM Scheduling
Leadership
Online Support
Customer Retention
E-commerce
Social Media
Marketing Strategy
Saas
Team Leadership
Multi-Cultural Team Leadership
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Discover more about MagooshWhat is Starrann Ferguson email address?
Email Starrann Ferguson at [email protected] and [email protected]. This email is the most updated Starrann Ferguson's email found in 2026.
How to contact Starrann Ferguson?
To contact Starrann Ferguson send an email to [email protected] or [email protected].
What company does Starrann Ferguson work for?
Starrann Ferguson works for Magoosh
What is Starrann Ferguson's role at Magoosh?
Starrann Ferguson is Sr. Student Services Manager
What is Starrann Ferguson's Phone Number?
Starrann Ferguson's phone (212) ***-*248
Starrann Ferguson Email Addresses
Starrann Ferguson Phone Numbers
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